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Access SAPinsider whitepapers from the community and our vendor partners for in-depth guides packed with proven strategies and real-world insights from SAP professionals and trusted experts. Discover top-performing approaches, how leaders leverage trends like AI and cloud ERP, and gain actionable, data-driven recommendations to accelerate your SAP success.
463 results
Analyzing the Economic Benefits of Using AI-Powered SAP CX Solutions Natively Connected to SAP ERPAug 6, 2025 — Validating How SAP CX Solutions Deliver Better Customer Experiences, Reduce Costs, Improve Productivity, Streamline Operations, and Increase Revenue, Resulting in an ROI of 214% to 726%
This Economic Validation from TechTarget’s Enterprise Strategy Group focused on the quantitative and qualitative benefits organizations with an SAP ERP backend can expect when using it in conjunction with the SAP CX portfolio of solutions rather than several, disparate, non-SAP point solutions. This validation focuses on the many advantages and AI-powered optimizations that using SAP CX solutions with an SAP ERP backend provides to customers, partners, and the organization, including reduced complexity, faster time to value, accelerated innovation and cost-savings, end-to-end process optimization, lower TCO, and improved integration and connectivity with ERP and other applications.
1 minute read
Smart Selling Using AI and Data to Meet Modern Sales ChallengesAug 6, 2025 — The tenures of B2B CROs and sales leaders continue to decline, and the percentage of sales representatives achieving their quotas is also on the downtrend. The reasons are many and varied, but one significant factor is that with the vast amount of information available on the internet, today’s purchasers are already 70% through the buying cycle before they even engage with a seller. This trend complicates the process of attracting new customers as buyers now prefer to work with sellers who are seen as trusted partners. As a result, buying cycles are becoming increasingly complex, involving more decision-makers and stakeholders who need to be satisfied. Enterprises also face the challenge of retaining top sales talent with the skills to effectively communicate the benefits of sophisticated products and services.
Many sales metrics are commonly used to measure sales teams, but only a few directly link to whether sales teams will achieve their targets. The first two are the average number of deals a representative can effectively manage at one time—or in sales vernacular, “how many at bats”—and the win rate to assesses the percentage of successfully closed deals. Another is the average size of an opportunity in terms of revenue. And finally, the time it takes to close an opportunity, sometimes referred to as sales velocity, plays a significant role in determining the effectiveness and efficiency of sales teams.
1 minute read
Win customers for life with AI: The new CX battlegroundAug 6, 2025 — Customer experience (CX) is the battleground where brand loyalty and business success are won or lost. As enterprises — and individuals — we race to meet client and customer expectations that seem to evolve almost overnight.
For most businesses, CX success comes down to how well you can offer two key things: First, digital self-serve options that are low friction and easy to use, and can help customers do as much as they need to on their own. And second, painless and efficient experiences when a customer needs to communicate with an employee.
The sudden and massive acceleration of artificial intelligence (AI) into our lives changes how easy these goals are to fulfill. We’re on the cusp of a revolution in how companies engage with their customers, deliver personalized, efficient, and memorable experiences like never before, and improve those experiences with data-led insights.
1 minute read
SAP Customer Evolution Kit: Preparation & Information CallAug 1, 2025 — If you're looking to accelerate your path to SAP S/4HANA and beyond, the SAP Customer Evolution Kit is a game-changer. This structured, high-touch engagement helps you map out your cloud transition with tailored insights, real-time simulations, and hands-on planning tools.
Whether you're navigating ERP modernization, exploring SAP Signavio or BTP, or diving into CX, HCM, or procurement transformation, this guide breaks it all down clearly.
1 minute read
2025 Automation Survey: Diving deep into warehouse automation trendsJul 28, 2025 — You’d be hard pressed to find a warehouse or DC right now that hasn’t deployed technology and automation in some form or fashion. Sure, some facilities may be way ahead of the pack when it comes to automation while others are still just beginning to dip a toe in those waters, but the overall trend is clear: Technology and automation are becoming increasingly commonplace in today’s warehouse and distribution center operations.
1 minute read
Key Priorities for Supply Chain Resilience in Turbulent TimesJul 28, 2025 — Smart inventory management enables organizations to respond quickly to disruptions, adjust sourcing strategies on the fly, and maintain continuity even when global conditions shift unexpectedly—safeguarding both your bottom line and your commitments to customers. A responsive warehouse allows companies to absorb disruptions, fulfill orders faster, and adapt quickly when supplier performance falters or supply lines change.
1 minute read
The Connected Treasurer: 5 Payment Trends Reshaping Financial LeadershipJul 25, 2025 — The role of the corporate treasurer is rapidly evolving to meet the demands of faster payment processes and increased security threats, necessitating close collaboration with CIOs and cross-functional teams to enhance payment control, mitigate risks, and leverage API-driven technologies for real-time data integration.
7 minute read
SAP Sales Cloud Market ReportJul 21, 2025 — Top-performing companies are enhancing their sales operations through SAP Sales Cloud, leveraging its automation, AI, integration with SAP tools, and scalability to lower costs, optimize workflows, and achieve measurable revenue growth, as detailed in a TrustRadius-backed market report filled with user insights.
1 minute read
White Paper: Future-Proof HR Management with SAP HCMJul 9, 2025 — As SAP’s maintenance commitment ends on 31 December 2027, companies that use SAP HCM should urgently consider the future of their HR processes. Alternatives include SAP H4S4 and SAP SuccessFactors but which solution is best suited to your requirements?
1 minute read