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What is SAP COE?
The SAP Center of Excellence (COE) provides business and application expertise to support the effective daily operations and improvement of SAP systems and solutions. SAP COEs provide functions such as implementing new SAP systems, designing new processes, optimizing existing processes, managing projects, providing user support and training, and keeping the SAP landscape running 24 hours a day, 7 days a week.
What is SAP COE?
The SAP Center of Excellence (COE) provides business and application expertise to support the effective daily operations and improvement of SAP systems and solutions. SAP COEs provide functions such as implementing new SAP systems, designing new processes, optimizing existing processes, managing projects, providing user support and training, and keeping the SAP landscape running 24 hours a day, 7 days a week.
Some of the benefits that a SAP COE offers include a repository of SAP deployment best practices, a central point-of-contact for all SAP-related matters, a place where strong competencies can be developed, a means to enhance the value of SAP solutions, improved SAP personnel retention, and improved service levels. While there is an investment involved in creating a SAP COE, with many organizations running dozens or hundreds of SAP systems, there can be a significant organizational benefit to setting up a COE.
Key Considerations for SAPinsiders
- Building a successful COE requires planning and investment, both from a financial and a resource perspective.According to David Jantzen and Dan Haynes of Deloitte, some of the key steps to setting up a successful SAP COE include ensuring appropriate leadership, defining how the organization will work, building tight relationships with business and IT teams, and defining appropriate metrics.
- You can boost the success of your SAP COE by developing and defining the right metrics. Many organizations view their SAP COE as little more than a support organization. However, given the value of SAP systems and the resources invested in the COE itself, this could limit the overall value the team can provide. By developing the right metrics, it is possible to transform the COE from a support team to a key part of the business. In this article SAPinsider speaks with Ken Grady of Novartis about how the company appropriately defined metrics to help transform its SAP COE into a valuable part of the business.
163 results
Improving the Fit of the Standard FI/CO System to Your Site’s Specific Business Requirements with User Exits, Enhancements, and EventsJun 15, 2002 — The author describes three ways to make enhancements to features without modifying the standard code. This provides a great deal of added flexibility to the FI/CO modules. In almost every R/3 implementation, a company asks repeatedly: “How can we enhance this feature or that feature without making a modification to the standard code?”1 This is […]
8 minute read
Indexes for Dummies – Or, How to Get FI/CO Data QuicklyMar 15, 2002 — Understanding how data is organized and indexed in SAP can go a long way for users when they want to access information fast. This article explores the secret world of SAP indexes and database tables and explains why FI/CO reporting transactions so often time-out on users, and what steps can be taken to prevent long […]
11 minute read
Ask the FI/CO Expert: “Is CATT the Best Tool for Changing Field Values in Master Data Records Automatically, or Is There a Less Cumbersome Way to Get the Job Done?”Jan 15, 2002 — “Ask the FI/CO Expert” is a monthly Q&A column where readers can ask FI/CO Expert senior consultants questions on difficulties they’ve encountered using R/3 functionality. The question for this month’s column concerns doing mass updates to accounting information on customer masters. A guest FI/CO Expert senior consultant from ICM America carefully details, step by step, […]
8 minute read