How An Infosys-Tricentis Partnership Optimized SAP Rollouts in Life Sciences

In the highly regulated world of healthcare and life sciences, digital transformation is about much more than just technology. It is about maintaining the highest standards of quality and compliance. For organizations navigating complex SAP S/4HANA migrations, the stakes are high. They can include operational efficiency as well as strict adherence to global regulations such as FDA 21 CFR Part 11.

A recent collaboration between Infosys and Tricentis highlights how strategic partnerships and intelligent test automation can streamline these high-stakes rollouts. By replacing fragmented, manual workflows with a unified digital validation framework, they helped a global life sciences firm achieve a fast, compliant, and defect-free transition to the cloud.

Balancing Compliance with Speed

The global life sciences firm faced the daunting task of automating testing for its SAP S/4HANA and legacy systems while transitioning to the Google Cloud Platform (GCP). In a GxP-regulated environment, every software change must be meticulously validated. Traditionally, this involved paper-based documentation and manual approval workflows that were slow, prone to error, and difficult to audit.

Without a modern approach to quality assurance, the organization risked delayed rollouts, increased costs, and potential legal consequences for non-compliance. It needed a way to accelerate its agile and DevOps adoption without compromising regulatory integrity.

An Integrated Automation Ecosystem

Infosys, a long-standing Tricentis partner and an acclaimed Life Sciences Global Partner, implemented a comprehensive solution designed for the rigors of the industry. The core of this strategy was the integration of Tricentis solutions such as Tosca and Vera with Jira. Under this approach:

• Tricentis Tosca: Provided AI-driven, low-code test automation to handle the complexity of SAP and legacy environments.
• Tricentis Vera: Enabled digital validation by facilitating e-signatures for requirements, scripts, and executions. This was critical for meeting compliance standards while eliminating the need for physical paperwork.

Measurable Results

The results of this transformation were immediate and significant for the life sciences company. By baselining test cases and automating 80% of the SAP regression suite, Infosys enabled the client to move to efficient monthly testing cycles. During the SAP technical upgrade alone, the team executed approximately 1,000 test cases and 100 business scenarios across three landscapes.

Key outcomes included:

• Zero defects: Early identification of critical defects ensured that a defect-free product was delivered to production.
• Digital transformation: The shift to electronic signatures and automated multi-level approval flows significantly reduced time-to-market.
• Regulatory confidence: Following the IQ/OQ/PQ validation process ensured the rollout met every necessary compliance threshold.

As AI continues to shape the future of quality engineering, the success of this project serves as a blueprint for other regulated enterprises. By combining deep domain expertise with cutting-edge automation tools, Infosys and Tricentis have proven that compliance and speed can indeed go hand in hand.

What This Means for SAPinsiders

For SAP leaders and architects, the Infosys-Tricentis collaboration offers three strategic insights for optimizing large-scale transformations:

• Solve the GxP compliance bottleneck. In regulated industries, the human factor often gets bogged down in manual, paper-based validation. The integration of Tricentis Vera into the SAP testing lifecycle demonstrates that digital validation—specifically electronic signatures and automated multi-level approvals—is no longer optional. It is the primary lever for removing friction that traditionally slows down SAP S/4HANA migration cycles.
• Preserve historical intelligence in SAP migrations. For many organizations, years of testing logic and documentation are often viewed as technical debt to be abandoned rather than a strategic asset to be protected. However, the Infosys-Tricentis partnership has demonstrated a robust methodology for de-risking these legacy migrations. The partnership for the life sciences firm ensured that vital institutional knowledge is preserved and remains actionable as teams transition to modern, cloud-native environments.
• See innovation in action with Tricentis. While case studies provide the blueprint, seeing these automated validation workflows in a live environment is essential for roadmap planning. SAPinsiders looking to deep-dive into these capabilities or discuss specific integration challenges can connect with the Tricentis team at SAPinsider Las Vegas this March to explore how these partner-led solutions are redefining SAP quality engineering.