How Automated Testing Can Help Leverage SAP SuccessFactors for HCM

Many companies are either undergoing, or planning for, digital transformation today. Part of this transformation involves moving from legacy systems onto new technology in all areas. One of the most important areas for this change is HCM (Human Capital Management). Among the most prominent cloud-based HCM solutions is SAP SuccessFactors, which supports core HR and payroll, talent management, HR analytics and workforce planning, and employee experience management.

Beyond standard HR functionality, the ability to use generative AI in HR scenarios has increased the prominence of cloud-based HCM solutions. For example, SAP SuccessFactors now offers features such as AI-assisted applicant screening and purpose-built AI for HR self-service.

However, for those still undergoing a digital transformation process, the transition from legacy HR systems to SAP SuccessFactors may appear challenging. This is because transformation requires optimizing user experience and employee engagement, as well as ensuring business continuity and reducing the risk of operational disruption. Addressing just these factors can become a hefty task that requires thorough attention, budget, and time. And, even after adopting the solution, frequent updates require IT teams to be agile and conduct tests to ensure there are no disruptions to the system.

Automated testing solutions that are designed for cloud environments can help address these concerns. Automated testing is the practice of using scripts and low-code or no-code tools to automate the execution of test cases, instead of having a human tester do it manually.

As an example, Worksoft, a provider of end-to-end test automation software, offers automated testing services that can not only be tailored to SAP SuccessFactors specifically but also the entire IT landscape connected to the HCM solution. More Precisely, the company provides Worksoft Certify, an automated codeless testing solution built to test end-to-end business processes across packaged applications like SAP SuccessFactors.

Worksoft Certify allows users and vendors to package a process with all its related dependencies, sub-processes, record sets, record filters, layouts and variables into a zip file that can be exported out of one Certify database/environment into a new one. Using this functionality, users can share tests rather than re-create them each time.

Additionally, considering that SAP SuccessFactors has a SAP Fiori-based interface, which can present unique challenges to testing teams and test automation solution providers, users can leverage Worksoft’s automated object recognition capabilities that can help improve run time for SAP Fiori tests. The process for this is realized through the use of predefined optimizations to interact with 300+ different controls, as well as an automation engine with built-in logic to handle complex and customizable web pages.

To maximize the ROI and streamline the use of SAP SuccessFactors, users can opt for solutions like those provided by Worksoft that offer automated testing tools that can help save time and money for organizations. By building a script with Worksoft Certify, users can capture the exact actions of a real user, with the ability to run the same automation in production, eliminating many repetitive manual tasks.

So, the next time you are wondering about the best way to leverage your investment in digital transformation and SuccessFactors for your HCM, perhaps automated testing can provide an easier way forward.