Your Journey, Our Purpose: How SAP Business Technology Platform Accelerates Digital Transformation

Every generation encounters breakthrough technologies that redefine how we live, work, and connect —propelling society into an entirely new future of possibility. From the steam engine to the internet, these moments of transformation have reshaped industries and unlocked new ways of thinking.  

Today, we stand at a similar turning point. The rise of emerging technologies, such as artificial intelligence (AI) and AI agents, provides companies with a unique opportunity to streamline operations, automate workloads, and create personalized customer experiences. More and more companies understand that moving their business to the cloud is not just another technical upgrade — it’s a critical launchpad for continuous innovation, growth, and a future where they don’t just compete, they lead. 

And yet, many organizations find themselves held back by aging, complex legacy system infrastructures that struggle to keep pace with the speed, scalability, security, and compliance demanded by today’s digital tools. This convergence — where the promise of modern technology meets the limitations of the past — is creating urgent pressure for organizations to digitally transform.  

When companies leverage the right digital tools, they can unlock new opportunities for their people, serve their customers better, and shape a future that is more innovative and resilient. Let’s take Mahindra Group for example, a leading Indian multinational conglomerate with interests in automotive, agriculture, and technology, demonstrate how investing in cutting-edge digital transformation can support growth, agility, and innovation. This is why investing in a thoughtful digital transformation is so crucial — it’s about building a better, more responsive, and future-proof organization for generations to come.

“RISE with SAP and SAP Business Technology Platform have helped us become future ready—using technology in the best possible way to enable business growth while going to market faster and supporting agile operations.” – Rucha Nanavati, Chief Information Officer, Mahindra Group

A new era of enterprise management 

SAP helps customers navigate the complexities of digital transformation with SAP Business Suite, our integrated offering of SAP business applications, data, and AI, all powered by SAP Business Technology Platform (SAP BTP) as the underlying technical platform. The combined power of applications, harmonized data, and AI provides customers with a transformation engine that creates a cycle of innovation and improvement. It enables access to real-time data insights, streamlined workflows, consistency across processes, collaboration, and enhanced market responsiveness. 

Key components include: 

• Unparalleled Applications: Integrate end-to-end processes, generating trusted, business-critical data. 

• Unmatched Data: Centralized and enriched data in SAP Business Data Cloud, creating a single source of truth. 

• Unrivaled AI: SAP Business AI, powered by Joule, enables intelligent agent collaboration across functions for real-time optimization.

Tailored to Your Starting Point

Every SAP customer has a path forward to the SAP Business Suite. No matter what stage they’re at in their cloud transformation, they can take advantage of SAP’s modular, scalable solution journeys – GROW with SAP and RISE with SAP – which are designed to support digital transformation at any point.

• GROW with SAP is for new ERP implementations. This full-featured software-as-a-service solution leverages SAP S/4HANA Cloud Public Edition, providing customers with a SaaS landscape and access to the latest SAP Business Suite innovations. It encompasses industry best practices for processes across business function areas such as finance, supply chain, human resources, procurement, and customer experience.
• RISE with SAP is for existing on-premises ERP customers. This tailored-to-fit cloud ERP solution leverages SAP S/4HANA Cloud Private Edition, providing customers with flexibility and adaptability to overcome complex legacy systems and meet their organizational needs. Transformation starts on day one, as customers can take advantage of built-in insights, Business Transformation Management tooling, and extensibility credits.

Both tracks are anchored on SAP BTP and provide customers with the ability to innovate at their own pace, modernize core operations, and take advantage of flexible commercial models tailored to their diverse business needs.

Powered by SAP Business Technology Platform

SAP BTP is the technical foundation of SAP Business Suite, and it also helps customers derive more value on their GROW with SAP or RISE with SAP journeys too. It’s a platform on which customers can integrate, automate, extend, and build AI-powered business applications and processes across their enterprise. It is the central enabler that empowers organizations to unlock the full potential of their business applications, harness the power of their data, and seamlessly integrate AI into their core processes.

Integrate and extend business applications faster. Connect all your SAP and non-SAP systems and processes with SAP Integration Suite, a comprehensive integration solution that reduces development time and accelerates time to value with over 3,900+ pre-built integrations.

Create business-relevant apps and extensions with all your data. Empower developers to use tools and languages of their choice with generative AI capabilities within SAP Build, optimized for business application development. Effortlessly integrate with SAP Business Data Cloud, our new fully managed SaaS solution that unifies and governs all SAP data and seamlessly connects with third-party data—giving line-of-business leaders context to make even more impactful decisions, build smarter applications, and develop reliable AI solutions grounded in up-to-date business context.

Innovate and accelerate with AI. Boost developer productivity with generative AI, securely infuse AI models into applications, and develop reliable AI solutions at scale. Improve business processes leveraging industry best-practices and rapidly automate for accuracy and efficiency. Joule Studio, a capability within SAP Build, allows organizations to create and deploy custom Joule agents and skills which automate workflows and improve efficiency across SAP and non-SAP systems. SAP HANA Cloud provides one database for all data models; its single, multi-model platform brings together vector, graph, text, spatial, and relational data natively which enables developers and data teams to build smarter, more context-aware AI solutions.

Technology That Moves You Forward

Whether a customer is just starting out on their digital journey or further along in their transformation, SAP BTP delivers proven value for their move to the cloud. Here are the top five ways that SAP BTP accelerates our customer’s digital transformation.

1. Speed up data migration with best practices and proven solutions

The scope of a migration project depends on several key factors such as the total number of applications and data sources, data quality management, and connected processes. Whatever the size and scope of the migration, there are several ways customers can get started quickly.

• SAP Advanced Data Migration and Management by Syniti helps to migrate data from multiple legacy ERP systems into one S/4HANA Cloud system.
• SAP enterprise content management solutions by OpenText help accelerate and derisk your move to cloud ERP by archiving and accessing content more efficiently, simplifying information capture, and collaborating across content-based processes.
• SAP application testing solutions by Tricentis help provide insight into the impact change may have on IT environment, simulating the performance of new services before deploying them.
• SAP LeanIX drives the modernization of IT landscapes and continuous business transformation. Its software-as-a-service solutions empower organizations to create transparency, enabling them to visualize, assess and manage the transition towards their target IT architecture.
• SAP Signavio Process Transformation Suite offers a unique data-driven transformation approach that enables organizations to discover and analyze faster and more holistically, design and implement with confidence, and operate toward continuous improvement.
• WalkMe and SAP Enable Now help teams seamlessly navigate technology changes and adopt new processes with integrated learning and in-flow contextual guidance.

2. Integrate cloud ERP with the applications in your landscape

Implementing the right integration platform is critical for enabling connected, contextual, and digital experiences. SAP Integration Suite is an AI-assisted integration platform as a service (iPaaS) that brings you everything you need to successfully integrate SAP and third-party applications—in a single package. With over 3,400 prebuilt integrations, and over 300 prebuilt business events for S/4HANA Cloud, customers can simplify complex integration scenarios, accelerate their productivity, and manage their core business processes with confidence.

3. Use the AI in SAP BTP as a catalyst for your migration to the cloud

AI in SAP BTP capabilities enable customers to speed up digital transformation by helping with tasks such as generating code, testing code developments, matching data tables, automating processes, and building custom AI agents. SAP follows responsible AI principles that ensure customers meet industry security and compliance standards. We have three main AI agents that assist in cloud ERP migration:

• Joule for developers accelerates productivity with AI-assisted development by generating code, automating processes, and producing test cases.
• ABAP AI capabilities utilize a purpose-built large language model (LLM) trained on millions of lines of ABAP code to deliver the most precise, contextual results for ABAP workloads.
• Joule Studio helps speed up AI development by creating new AI capabilities such as custom Joule skills and custom AI agents.
• AI Foundation on BTP is SAP’s all-in-one ready-to-use AI tool kit for developers, with capabilities to deploy, integrate and manage AI models, and access a broad range of LLMs.

4. Follow clean core practices for efficient extension management

SAP Build, the unified application development and process automation solution on SAP BTP, helps customers develop personalized applications and extensions. It works alongside SAP systems, allowing businesses to innovate quickly and independently without disrupting their core ERP. This, in turn, protects the value of their investments and reduces the risk of system failures, performance issues, and integration challenges. Additionally, SAP Build has over 150 prebuilt bots, templates, and connectors to SAP and cross-application scenarios that help customers build and manage extensions; chatbots natively integrated with cloud ERP and other SAP solutions help guide users and answer common questions.

5. Automate SAP cloud ERP workloads

In every department in every organization, employees are overburdened with manual tasks that leave them unable to focus on higher-value work. SAP Build offers unified workflow management and process automation capabilities that help customers automate faster — with drag-and-drop simplicity and embedded AI capabilities. This will be complemented with Joule Studio where customers and partners can develop custom agents and skills.

Real Impact, Real Customer Stories

Across industries, over 33,000 customers are proving the power of SAP BTP to overcome challenges, drive innovation, and achieve measurable business success. Their stories offer compelling evidence of the platform’s transformative business impact. Here are a few examples:

• Harrods, an iconic department store in England, selected SAP Integration Suite to support its digital transformation and strategic shift to an e-commerce platform. By transitioning to a cloud-first integration strategy, Harrods successfully adopted a modern, simplified infrastructure that connects to cloud and on-premises systems from SAP and third-party systems. Andreas Efstathiou, IT Director of Harrods Limited, said, “One of our key strategic principles is to leverage the benefits of cloud and as-a-service solutions wherever possible to meet fast-changing business dynamics. SAP Integration Suite supports these ambitions.”
• Mahindra Group, a world leader in sectors such as farming, automotive, and financing, selected RISE with SAP and SAP Business Technology Platform as their cloud-based digital future. Leveraging SAP Integration Suite and SAP Build, the implementation team migrated 309 interfaces, integrated with more than 45 third-party systems, and automated 250 processes. Rucha Nanavati, Chief Information Officer of Mahindra Group, said, “RISE with SAP and SAP Business Technology Platform have helped us become future ready—using technology in the best possible way to enable business growth while going to market faster and supporting agile operations.”
• The finance ministry of the Free and Hanseatic City of Hamburg selected SAP BTP, SAP AI Services, and other solutions to process almost 100,000 applications relating to aid during a local energy crisis. The platform was launched in only two weeks. The use of AI and generative AI was hugely beneficial in speeding up application processing by providing help with accessing data, reviewing requests, making suggestions, and editing text blocks. This considerably reduced the necessary person-hours, enhanced communications with cultural institutions, and enabled faster pay-outs. Arne Schneider, Budget Director of City of Hamburg, said, “The AI capabilities in SAP Business Technology Platform and SAP AI Services allowed us to process applications for the federal cultural fund for energy far quicker than would otherwise have been possible.”

Ready for What’s Next? Chart Your Course Today

Successful transformation requires more than just infrastructure – it demands a clear, end-to-end vision and ability to execute. By reimagining business operations through a lens of continuous cloud-enabled innovation, SAP Business Suite provides customers with a foundation needed to align technology investments with long-term business goals, fuelled by the technology power of SAP BTP. If you’re ready to get started today, check out the resources below:

• Learn about SAP BTP – sap.com/btp
• Start with a free trial – sap.com/trysapbtp
• Join a BTP workshop in your area – sap.com/events
• SAP Discovery Center – https://discovery-center.cloud.sap/index.html