City Government Optimizes Budgets with Solution Built on SAP BTP
Key Takeaways
The city is known for its vast diversity, which poses challenges in managing tailored city services across multiple departments.
Sierra provides extensive IT management solutions aimed at creating a digitally integrated and intelligent city of the future, utilizing advanced technologies like SAP HANA and Microsoft Azure.
In recognition of its technological advancements and quality of life, the city was voted one of the Best Places in the World to live by Time Magazine in 2021.
Client Profile
It’s the largest city in the United States by land area; 4th largest by population. It’s the Oil and Gas Capital of the World. Space Capital, too. But ask residents what makes the city so distinct, and you’ll find a common theme: Diversity.
Business Challenge
Celebrated as it may be, diversity raises a considerable challenge to those to manage city services. Each major department—including Public Works; Police, Fire & EMS; Administration & Regulatory Affairs, Neighborhoods, Information Technology, Airports, and more—must tailor services to a broad range of constituents, plus integrate it all digitally.
Sierra Solution
Serving as the long-range, external “go-to” partner for IT Management & Support, Sierra delivers a wide array of enterprise support services to this client—all according to a singular vision: making our hometown an intelligent, digitally integrated city of the future. Current major initiatives include:
• Disaster Recovery Infrastructure leveraging SAP HANA and Microsoft Azure Cloud technologies
• Asset Management Systems supporting Transportation & Drainage Operations
• Permit System Digitization for Public Works
• HXM Optimization leveraging SAP Analytics Cloud for the Police Department, Houston’s largest employer
• Infor support for City Utilities; Infor support for Public Works Integrated Land Management
• Geospatial Information Systems integration for Public Works
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Results
In 2021, Time Magazine voted this client among the Best Places in the World to live. Given the City’s embrace of tomorrow’s technology, it’s easy to see why.
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