Case Study: FiServ HR Planning
Key Takeaways
Centralized and Standardized Planning: The project successfully centralized and standardized HR expense planning across Fiserv, integrating global assumptions, taxes, and benefits into a single system, thereby reducing planning cycles and increasing transparency and confidence in the underlying numbers.
Streamlined Data Integration and Reporting: Fiserv eliminated the need for exchanging multiple Excel files by integrating Workday data into SAP Analytics Cloud, which then automatically pushed results to SAP BPC. This integration facilitated transparent self-service reporting, scenario modeling, and automated financial reporting, creating a single source of truth for headcount and compensation expenses.
Change Management and Role Redefinition: Consolidating planning functions within business units and reducing manual planning efforts led to significant changes in roles and responsibilities, transforming the initiative into a change management project that redefined roles and optimized the allocation of time towards analysis and strategic planning.
Fiserv was using Excel for their Compensation Plan and uploading the results to SAP’s Business Planning and Consolidations (BPC), but this involved exchanging multiple Excel files with departments across the world each with their own disconnected assumptions and repetitive tasks such as calculating taxes and benefits. Read our use case below to find out how SimpleFi helped solve this problem.
Goals were:
â– Data driven Workforce expense planning
â– Standardization of global assumptions
â– Streamline the plan alignment between units and functions
â– Decrease in planning cycles; ability to model scenarios
â– Transparent self-service reporting and governed global reporting
â– Headcount and Compensation expense reporting for actual and plan by job role,
function, location, and organization
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Through an initial proof of concept we quickly demonstrated the flexibility SAP Analytics Cloud brought to the process as well as providing a single location where all taxes and benefits could be maintained and applied to headcount/salary information extracted from Workday for Fiserv. The final result could then be automatically pushed to SAP BPC in order to integrate the with other Financial planning processes still maintained in SAP BPC.
Consolidating planning functions within business units ended up being one of the major challenges, everyone wants to keep a hand in the planning process. But as the planning effort was reduced and more time was allocated to analysis and optimization, many roles had to be redefined. In the end this ended up being more of a change management project.
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