Addressing Credential Compromise and Insider Threats with Docusign Monitor

Threat actors continue to exploit unpatched systems, compromised credentials, and ransomware attacks as primary methods of data breaches—consistent with attack patterns observed in recent years according to a SAPinsider research report. Internal security incidents pose a significant risk across all industries, with insider threats contributing heavily to data breaches. Credential compromise remains one of the most effective tactics for gaining unauthorized access, often serving as a gateway for deploying ransomware and other forms of malware. Weak credential management is a key vulnerability, frequently enabling unauthorized access. Whether due to stolen credentials, malicious intent, or accidental exposure, insider breaches tend to be more damaging than external attacks, often remaining undetected for extended periods. This prolonged exposure increases the volume of compromised data, making these incidents particularly costly and challenging to mitigate. Effective identity and access management , combined with proactive monitoring, is critical to reducing the risk posed by internal threats.

Many organizations rely on single sign-on (SSO) protocols, assuming they provide sufficient security against threats. However, SSO primarily streamlines authentication rather than preventing risks associated with compromised credentials or malicious insider activity. In today’s evolving threat landscape, a more proactive approach is required—one that continuously monitors sensitive data and transactions for anomalies. Forward-thinking companies are leveraging advanced security solutions that go beyond authentication to detect and mitigate suspicious behavior in real time. Docusign Monitor exemplifies this shift by offering continuous oversight, helping organizations safeguard critical agreements and data against unauthorized access with round-the-clock tracking and threat detection.

Identifying and mitigating risks with Docusign Monitor

Docusign Monitor is a powerful security solution that continuously tracks user activity and system interactions to detect and respond to potential threats in real time. By monitoring over 40 types of security events, it identifies risks from both internal and external sources, using advanced analytics and rule-based alerts. Suspicious activities—such as repeated failed logins, bulk data exports, or simultaneous logins from different locations—trigger instant notifications to security teams, enabling quick investigations and timely intervention.

Seamlessly integrating with existing Security Information and Event Management (SIEM) software, Docusign Monitor centralizes security alerts, streamlines investigations, and provides detailed insights, including IP addresses, locations, and activity histories, helping teams differentiate between authorized actions and actual security threats. It also features an intuitive dashboard, a companion API, and a dedicated Splunk app for enhanced threat management.

Beyond detection, Monitor enables proactive risk mitigation. Administrators can swiftly secure accounts, enforce password resets, and implement IP safelists to minimize false alerts and focus on genuine threats. Recent enhancements, such as credential leak alerts and automated threat blocking, further strengthen its capabilities. By offering real-time monitoring and actionable insights, Docusign Monitor helps organizations protect sensitive agreements, maintain compliance, and reinforce their overall cybersecurity posture.

SAP Signature Management by Docusign now offers Monitor with their premier and premier plus editions. 

What this means for SAPinsiders

Leverage Real-Time Threat Detection for Proactive Security: Integrating Docusign Monitor with SAP environments allows for continuous tracking of security events, such as suspicious logins, mass data exports, and unusual user behavior. By connecting it with SIEM tools, SAP teams can centralize security alerts and respond to threats in real time, reducing the risk of insider breaches.

Automate Risk Mitigation and Compliance Measures: SAP users can enhance their cybersecurity posture by using automated credential leak alerts, IP safelists, and rapid incident response features in Docusign Monitor. This ensures compliance with industry regulations while safeguarding critical agreements and sensitive business data from cyber threats.

Strengthen Identity and Access Management (IAM): SAP users should not rely solely on Single Sign-On (SSO) for security. Instead, they should implement multi-factor authentication (MFA), role-based access controls (RBAC), and continuous monitoring to mitigate credential compromise risks. Regular audits of user access can help prevent unauthorized data exposure.