My first SAP implementation experience was in the early 1990s. It enabled transformative impact of service, cost, and people engagement outcomes. Working at the Enterprise level I have led in growth circumstances and Business Turnaround and Recovery. Through my career I learned that many factors that some considered out of scope are actually the drivers of effective business transformation outcomes. I work with the Bright Sparks, Bold Executives, and Boards working in transformation. I serve as a Speaker, Author, Mentor, Facilitator building Business Transformation leadership capacity.