Jul 16, 2024
•1 minute read
Utilities
Utilities describes a market sector that encompasses organizations that provide products and services in the areas of fundamental amenities like electricity, natural gas, water, and sewage. Due to the nature of services provided, this is a very large sector and organizations in this sector usually have complex business operations. These organizations generally constitute a major part of the economy of any country. Utility companies in U.S. had a market capitalization of approximately $1.5 trillion in March 2021.
Technology in the Utility Industry
Utilities describes a market sector that encompasses organizations that provide products and services in the areas of fundamental amenities like electricity, natural gas, water, and sewage. Due to the nature of services provided, this is a very large sector and organizations in this sector usually have complex business operations. These organizations generally constitute a major part of the economy of any country. Utility companies in U.S. had a market capitalization of approximately $1.5 trillion in March 2021.
Technology in the Utility Industry
Like every other industry, technology is playing a key role in utility industry as well. Due to the nature of the services provided, there is an imperative to provide reliable, safe, and affordable services. The utility industry has long leveraged technology to meet these goals. New and emerging technologies are paving way to help build utility companies build new capabilities in areas like business continuity, operations, distribution, and infrastructure management. While utility companies have already invested in technology and innovation, new technologies like AI and IoT create opportunities to discover more.
Key Considerations for SAPinsiders
SAP and partner technologies are helping utility companies in the following areas:
Business operations systems: With productions like SAP S/4HANA, utilities companies get the ability to run their end-to-end business, and key operations like metering, billing, and customer engagement. Capabilities like SAP Fiori helps generate insights into aspects billing and helps provide opportunities to streamline these processes. There are customized, utility industry specific processes in various modules, like interaction center for the role of a customer service agent.
Intelligent Enterprise: Advances in technology allow utility organizations to evolve into digital energy networks that can allow them to develop new business models and processes, assimilate the prosumer and transform the way these companies work in a competitive and collaborative business environment in this industry today. Specific technologies that help enable this are technology platforms like SAP Business Technology Platform (BTP), Artificial Intelligence (AI), cloud, process automation & intelligence, Internet of Things (IoT), and enterprise analytics.
Solutions? Applications? [RH1]
Boomi Powers JERA’s Post-Merger Digital Transformation, Sparking Greater Innovation, Automation, and Data-Driven InsightsWith the cloud-native Boomi Platform connecting JERA’s core business systems-including it’s SAP, fuel management, and Energy Trade Risk Management (ETRM) platforms – JERA was able to migrate all of these systems to Microsoft Azure data centers in only five months, fulfilling its cloud-first strategy and paving the way for adoption of additional modern.
May 28, 2024
•1 minute read
McNaughton-McKay Electric CompanyAs a busy distributor, McNaughton-McKay enjoyed efficient order processing with many of their EDI-enabled customers. But many medium and large companies still processed orders via paper or phone. To accommodate these customers, McNaughton-McKay staffed a team of customer service representatives (CSRs) to manually re-enter customer information, which led to several challenges: CSRs spending hours each […]
May 17, 2024
•1 minute read
Maximizing our SAP Investment – A Customer-Focused Approach to Developing an SAP RoadmapHydro Tasmania recognized the need to shift their focus from technology-driven processes to customer-centric value in managing their SAP ecosystem. Through extensive collaboration and workshops involving over 40 employees across the organization, they developed a 3-5 year rolling roadmap. This roadmap prioritized aligning SAP maintenance, planning activities, and initiatives with SAP's roadmap, visualizing the delivery of customer value, and identifying opportunities to transition from end-of-life technologies to new emerging solutions, including the SAP Business Technology Platform (BTP).
Jun 15, 2023
•1 minute read
Achieving Digital Transformation and Intuitive UX at Hydro TasmaniaHydro Tasmania wanted to reap the benefits of converting from SAP ECC to SAP S/4HANA. The organisation set out to simplify and systemise existing processes, improve the user experience for staff, and introduce more contemporary technology to continue building future capability and lay the foundation for a broader innovation program. This session will share insights from Hydro Tasmania’s 12-month journey to convert to SAP S/4HANA and becoming one of the first SAP customers to roll-out Fiori 3 to its users.
Apr 18, 2023
•1 minute read
Uncovering the Hidden Gems – Functionality in EAM, You don’t Know You Have from EAM 2022SAP is continually improving their content. One of the SAP programs where improvements are identified is from the SAP Customer Influence/connect program. The thing is, does the average user know what this program has delivered? Probably not. In this presentation we will look at some of new Business Functionality delivered by this program throughout the different enhancement packs to S/4 Version 2021. The final part is the answer to the main question that will be asked ‘What do I communicate to the IT Team to action and deploy these changes?’
Apr 18, 2023
•1 minute read
What’s So Cool About Fiori?Fiori may very well make you Fiori-ous until you learn how to use it. It doesn’t have all the same functionality as GUI but it doesn’t need to. What is lacks in some areas, it more than makes up for in others. This presentation will explore the functionality of Fiori vs GUI including tips and tricks to get the most out of Fiori. Whether you are currently using Fiori or are thinking of implementing it, this session will have something for everyone. The live demo will showcase Fiori tiles, Find apps and other little known functionality that the Sunwater team have found useful in the last two years since go live.
Apr 17, 2023
•1 minute read
Achieving Digital Transformation & Intuitive UX at Hydro TasmaniaHydro Tasmania wanted to reap the benefits of converting from SAP ECC to SAP S/4HANA. The organisation set out to simplify and systemise existing processes, improve the user experience for staff, and introduce more contemporary technology to continue building future capability and lay the foundation for a broader innovation program. This session deck will share insights from Hydro Tasmania’s 12-month journey to convert to SAP S/4HANA and becoming one of the first SAP customers to roll-out Fiori 3 to its users.
Apr 12, 2023
•1 minute read
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