Meet the Expert
Silvio leads Microsoft’s SAP Global ISV Business and organization globally work with SAP and Microsoft with a globally diverse ecosystem of partners to build, sell and market innovative solutions that leverage the power of Microsoft’s technologies, cloud, and AI. Silvio joined Microsoft as Partner in Commerce + Ecosystems in March 2022. The organization responsible for is to define a North Star Architecture and execution plan to allow Microsoft customers to simplify their purchase, fulfill experience and all revenue management functions (Licensing and OEM). With Commerce Financial Services within C+E, we have the mission to accelerate our journey by modernizing highly complex legacy systems and simplification strategies by leveraging our latest Microsoft technologies (Azure, AI, Power Apps, 365) and strategic SAP solutions (SAP ERP, Ariba, SuccessFactors). This gives us plans to be provided with flexibility and agility needed to scale. Previously Silvio Bessa was the SVP and Global Head of SAP Maxttention and Premium Customer Success. Under Silvio’s leadership SAP modernized its flagship program and extended the coverage beyond on-premises to include hybrid and cloud scenarios for providing a stronger focus on new technologies and adoption of innovative SAP solutions. Since joining SAP in 1995, Silvio has held a series of technical and consultant posts, as well as diverse management and executive leadership roles. In his most recent position as SVP and Head of Premium Engagements North America, Silvio led a team of expert consultants, including Technical Quality Managers, Engagement Architects, and Delivery Directors that delivered complex engagements throughout the region and managed the full breadth of operations – ensuring customer return on investment. In his previous roles, Silvio served as a leader within SAP Active Global Support. During this time, he managed the Center of Expertise, delivered Mission Critical Customer Support, and oversaw the development of the Mission Control Center. In his inaugural role at SAP, Silvio served as a Basis consultant for SAP Brazil and moved to North America in 1999 as part of the Technical Core Competence Team. Prior to SAP, Silvio began his career building, developing, and managing ERP systems at Datasul in São Paulo, Brazil. Silvio is also a champion of SAP’s focus on Diversity and Inclusion and is an active advocate for SAP’s groundbreaking Autism at Work program which provides employment opportunities for individuals on the autism spectrum. A graduate of University SJT in São Paulo, Brazil, Silvio holds a degree in computer science.