What’s New and Exciting In Enhancement Package 4 for the Employee Interaction Center

Reading time: 6 mins

Find out about some of the new and enhanced functionality in the Employee Interaction Center (EIC) with enhancement package 4. Learn how it solves previous pain points and meets core requirements. Key Concept The Employee Interaction Center (EIC) is a centralized call center application that is part of SAP’s shared services offering. It delivers employee...

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