Case Studies

Our library of customer case studies focuses on insights, advice, and best practices. The featured case studies highlight how customers are using SAP solutions to streamline business processes, reduce errors, increase ROI, automate workflows, and more.


  1. Mohawk Industries Harness The Power of Data with SAP HANA and Red Hat

    Reading time: 0 mins

  2. illuminate light

    Hunter Douglas Gets Illumination from SAP S/4HANA Consolidation

    Reading time: 7 mins

  3. professional mobile cell

    Launching Platforms for Personalized, Behavioral, Customer-Centric Engagement in Banking and Insurance

    Reading time: 9 mins


  1. Global Human Capital Trends: The social enterprise in a world disrupted

    Learn how Discovery Group recently partnered with SAP to extend its offerings to provide personalized, behavioral, customer-centric engagement, journeys, and outcomes for its members. On the insurance side of the business, Discovery Health created a unique program to incentivize healthy behavior through its Vitality brand, rewarding members for their healthy living choices. On the banking…
  2. Sanofi Leverages SAP Access Control to Help Secure SAP S/4HANA Migration During COVID-19 Vaccine Response

    Reading time: 4 mins

    At the same time that Sanofi was working on COVID-19 vaccines, it was also working with Accenture and KPMG to migrate from SAP ERP Central Component System to SAP S/4HANA and consolidate and optimize its IT environment. This was an ambitious undertaking considering the unique economic environment, the firm’s multinational reach, and the heavily regulated…
  3. Enterprise-Class Demand Planning at Agilent Technologies

    Reading time: 6 mins

    For Agilent Technologies, a manufacturer of analytical instruments for the life science and laboratories sector, growth has been dramatic over recent years, including a number of acquisitions. Such growth has caused the company’s pathology division to experience a rapid expansion of sales, but also revealed that the division had outgrown its demand planning practices, which…
  4. How a Specialty Chemical Company Handles Integration in a Hybrid SAP Landscape Amidst a Move to SAP S/4HANA

    Reading time: 8 mins

    Twenty-five acquisitions, 11 new national subsidiaries, and 44 new plants. These are the accomplishments of one Swiss-based specialty chemical company made over a six-year span. In fact the company’s Head of the SAP Development Cloud and Integration (DCI) team says that the organization has been growing at almost double-digit figures for the last several years.…
  5. embracing digital transformation image

    How Eczacıbaşı Group Embraced Digital Transformation

    Reading time: 7 mins

    Whenever a company undergoes a large-scale digital transformation initiative, an extensive list of possible scenarios can come out of seemingly nowhere to hamper the success of a project. The challenges can range from determining the technical architecture to building a roadmap that connects IT and business process owners across various time zones. For the Eczacıbası…
  6. HP Improves Efficiencies and Enhances Its Customer Experience

    Reading time: 6 mins

    In 2018, HP Inc. launched a strategic effort with three goals in mind: Make it easier for its customers to do business with the company, improve its internal processes for employees, and gain a competitive advantage. Migrating to SAP S/4HANA was selected as the way to simplify its sprawling corporate systems. A key component of…
  7. MSC Industrial Supply Co. Retools to Meet Complex Market Expectations

    Reading time: 5 mins

    Today MSC Industrial Supply Co. (MSC) is a successful dot com business built inside of an 80-year-old company that started as a wholesale catalog distributor. Digital moves continue to support MSC’s changing customer landscape and help the business align with new ways of thinking about software. MSC’s Senior Vice President and Chief Information Officer Charlie…
  8. Epsilon Builds A Single Source of Truth To Empower Marketing Effectiveness

    Reading time: 5 mins

    When a marketing and communications organization falls behind in meeting its customers’ evolving expectations, behaviors, and demands, business suffers. In connecting technology with the business, a marketing leader can improve the efficiency and effectiveness of marketing communications programs to meet customers where they live. But in going through digital transformation, marketing leaders mostly see things…
  9. Technology is Accelerating Motor Oil Group’s Deep Energy Transformation, Innovation, and Expanded Customer Experience

    Reading time: 5 mins

    Motor Oil Group (MOG) is one of Greece’s largest companies undergoing a deep transformation from pure oil and gas company to full-fledged energy supply and services company. The combination of mobility and new technologies is stated as one of the Group’s strategic priorities in transforming the fuel station of today and developing the non-fuel retail…
  10. cutting it support costs through redesign image

    Cutting IT Support Costs Through Redesign

    Reading time: 4 mins

    Imperial Brands, one of the largest tobacco products companies in the world, saw an opportunity to reduce fraud risk and third-party IT costs by closing a gap in its segregation of duties (SoD) compliance. The gap become apparent when its auditors reported discrepancies between the company’s SoD audits and the SoD results coming from external…