Case Studies

Our library of customer case studies focuses on insights, advice, and best practices. The featured case studies highlight how customers are using SAP solutions to streamline business processes, reduce errors, increase ROI, automate workflows, and more.


  1. Mohawk Industries Harness The Power of Data with SAP HANA and Red Hat

    Reading time: 0 mins

  2. illuminate light

    Hunter Douglas Gets Illumination from SAP S/4HANA Consolidation

    Reading time: 7 mins

  3. professional mobile cell

    Launching Platforms for Personalized, Behavioral, Customer-Centric Engagement in Banking and Insurance

    Reading time: 9 mins


  1. User experience

    Video: Expert Interview on SAP Fiori with Arghadip Kar

    Learn how Discovery Group recently partnered with SAP to extend its offerings to provide personalized, behavioral, customer-centric engagement, journeys, and outcomes for its members. On the insurance side of the business, Discovery Health created a unique program to incentivize healthy behavior through its Vitality brand, rewarding members for their healthy living choices. On the banking…
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    SAP S/4HANA To Support Supply Chain Modernization at CBS

    Reading time: 6 mins

    A combination of changing customer and employee expectations, and an increased need for digital engagement and business agility in the healthcare industry have acted as a catalyst for an SAP S/4HANA business case at Canadian Blood Services (CBS). Shifting its interactions with hospitals and donors to an online experience and improving overall user experience for…
  3. Breakthru report image

    Breakthru Beverage Uses E-commerce to Expand Distribution

    Reading time: 8 mins

    For Breakthru Beverage Group, a leading North American distributor of the world’s top luxury and premium wine, spirits, and beer brands, the company’s core mission is to be the best and most assessable distributor in the industry to work with. The company operates 36 facilities (including more than 15 distribution centers) throughout all of Canada…
  4. Barry Carney image

    Bentley Systems Explores SAP S/4HANA

    Reading time: 8 mins

    Bentley Systems serves architectural engineers worldwide with its innovative software products. The company’s mission is to advance the world’s infrastructure. The company runs a highly evolved, intertwined infrastructure. Essential, says Barry Carney, Senior Director of Global Business Services, is keeping pace with innovations as they happen. To balance its complex SAP landscape with its ambition…
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    Automation Transforms Record-to-Report Processes

    Reading time: 5 mins

    Accounting and finance teams are under near-constant pressure to innovate their processes for greater efficiencies and a competitive edge. This has led to the integration of emerging technologies such as analytic tools and robotic process automation, allowing finance professionals to focus on broader financial strategies across the enterprise. That drive for innovation and efficiency led…
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    NNS Implements SAP S/4HANA to Enable Digital Shipbuilding

    Reading time: 4 mins

    Newport News Shipbuilding Implements SAP S/4HANA to Enable Digital Shipbuilding Newport News Shipbuilding (NNS) builds the ships at the heart of the U.S. Navy’s strategic force: aircraft carriers and nuclear submarines. With $5 billion in revenues and more than 25,000 employees, Va.-based NNS is the largest military shipbuilding company in the United States. As it…
  7. Randstad Looks to the Cloud to Improve Employee Experiences

    Reading time: 7 mins

    As the pandemic disrupts the business world, employee experience remains a top priority for organizations. According to SAPinsider’s State of Human Experience in the Workplace Benchmark Report, creating modern employee experiences is taking on a new level of strategic and business urgency thanks to the shift to remote work. Earlier this year, to maintain its…
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    Jabil Deploys UI Masking

    Reading time: 4 mins

    The proliferation of data privacy regulations and laws, such as the European Union’s General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA), has prompted organizations to beef up their data privacy and protection. One way to protect data without the inconvenience of encryption is data masking or user interface (UI) masking. One…
  9. Centralizing User Access Management image

    Centralizing User Access Management

    Reading time: 4 mins

    A global tools and storage company that generates $14.5B in annual revenue and employs more than 10,000 workers worldwide had more than 100 enterprise resources planning (ERP) systems to handle. To get a grip on this sprawl, the company decided to optimize its IT environment with a plan that included a migration of its financial…
  10. Re-Imagining the Sales Approach image

    Re-Imagining the Sales Approach

    Reading time: 5 mins

    During the COVID-19 pandemic that forced many companies to re-imagine how they did business, Dallas-based GDT, a provider of IT infrastructure — upon which applications serve healthcare, retail, state government, and other industries — redesigned its sales approach to accommodate customer Software-as-a-Service (SaaS) needs. This changed GDT’s billing model to a subscription-based model where it…