Articles Archives

The following articles are written by SAP experts, contributors from the SAPinsider Community, and SAPinsider’s skilled team of editors and research analysts. From technical guides to thought leadership pieces, these articles contain essential insights to help SAP customers solve day-to-day challenges, understand what types of decisions organizations need to be making, and receive lessons learned from other SAP customer experiences.

Achieve Balanced Reporting by Automating Document Splitting in the New G/L

SAPexperts Financials See the rules, steps, transactions, and method for document splitting. Then follow seven steps to configure it in your system. Key Concept The splitting method is the main key to activate document splitting in the new G/L, including splitting rules, business transactions, business transaction variants, and more. It is a component of active…...…
What You Should Know About Native SAP CRM Integration in an SAP Environment

Preview George Fratian’s upcoming SAP PRESS book Planning Your SAP CRM Implementation, which helps you plan the process of upgrading your SAP CRM system or implementing SAP CRM for the first time. The book, released in July 2008, spans topics as diverse as project initiation, scope control, staffing your team, the CRM project life cycle,…...…
APD Simplifies Marketing Attribute Updates from SAP BI to SAP CRM

See how you can update SAP CRM marketing attributes, such as customer lifetime value and student education level, using Analysis Process Designer (APD). The technique includes how to prepare your data, map it from SAP NetWeaver Business Intelligence to SAP CRM, and then use APD to process it. Key Concept Analysis Process Designer (APD) provides…...…
Leverage the Benefits of Period-Based Accounting for Special Make-to-Order Manufacturing Scenarios

Learn about some special manufacturing scenarios in which you can implement a make-to-order (MTO) strategy for repetitive controlling processes and then manage the manufacturing costs for a product by period and not by individual lot size. Key Concept A repetitive manufacturing production process applies to manufacturing sites that are characterized by high volume and continuous…...…
A Quick and Easy Guide to Enhancing External List Management

See how easily you can enhance External List Management transactions to incorporate virtually any additional requirements to the objects it was designed to process, such as business partners. With just four steps you can customize External List Management to meet your needs. Key Concept External List Management (ELM) is an SAP CRM functionality that allows…...…
Migrate Your Classic PCA Reports to SAP General Ledger PCA

Transitioning to SAP General Ledger profit center accounting (PCA) not only provides seamless integration with other FI modules but also makes drill-down reporting available for developing profit center reports. However, a major challenge while transitioning from classic PCA to SAP General Ledger PCA lies with making standard or customized profit center reports developed with Report…...…
Help Your Field Teams with Lean Offline Scenarios for SAP CRM

Find out how you can build lean offline scenarios to support your mobile workforce without implementing a full offline CRM solution. Instead, you can combine some of the standard tools in SAP CRM 2007, such as the Web service tool and Document Template Designer, to enable this functionality. Key Concept SAP CRM 2007 offers standard…...…
Effectively Manage Your Customer Service Business Function by Using SAP’s Integrated Service Order Functionality

See how service order functionality integrates with the controlling function to record, track, and manage both costs and revenues resulting from service functions for some of the common customer service scenarios. Key Concept Customer service (CS) order functionality helps you capture the desired level of detail pertaining to activities and resources used to carry out…...…
Improve Profitability by Monitoring Rework and Failure Costs with Failure Cost Processing

Learn how to use failure cost processing for substandard or damaged finished goods rework. You can capture costs and view reports for better monitoring and control of the rework. Key Concept In manufacturing environments, rework operations are usually carried out with two traditional approaches: costs are collected in the same order or in a separate…...…
CRM 2006s: Where to Start?

In this question-and-answer article, find out how to start working with the new user interface (UI) in SAP CRM 2006s. The author provides a three-day plan for accessing the new UI, learning the concepts the new UI introduces, and customizing the layout. Key Concept The WebClient UI in SAP CRM 2006s uses Business Server Pages…...…