Total Retail: Reshaping Your Operating Model to Respond to the Needs of Connected Consumers
In the retail industry, it is important to be agile enough to meet the ever-changing demands of your customers or risk losing them to your competitors. With the rise of the digital age and the 24/7 demands of consumers, companies must completely renovate their operating models to keep up with the pack. Read this article and learn the four critical drivers behind today’s retail industry, ways to optimize your value chain, the operating model of the future, and how to create a “Total Retail” experience for your customers.