Jun 16, 2017
•1 minute read
SAP SuccessFactors
SAP SuccessFactors is SAP’s cloud-based human capital management platform for core HR, payroll, talent management, workforce analytics, and employee experience management. This topic page focuses on how SAP customers use SuccessFactors to modernize HR operations, connect people data with business transformation, and support cloud-based HXM strategies. It is relevant for HR leaders, IT teams, payroll owners, talent executives, and SAP program leaders evaluating Employee Central, Employee Central Payroll, Recruiting, Onboarding, Learning, Performance & Goals, Succession, and People Analytics in SAP environments.
What is SAP SuccessFactors?
SAP SuccessFactors is SAP’s primary cloud HCM and HXM suite, used to manage employee data, payroll processes, talent programs, learning, performance, succession, and workforce planning.
It helps organizations move HR from fragmented, on-premise processes toward integrated cloud workflows centered on Employee Central as the HR system of record.
For SAP customers, SuccessFactors also supports broader S/4HANA and cloud transformation strategies, especially as SAP ERP HCM mainstream maintenance approaches its 2027 endpoint.
SAP SuccessFactors is SAP’s cloud-based human capital management platform for core HR, payroll, talent management, workforce analytics, and employee experience management. This topic page focuses on how SAP customers use SuccessFactors to modernize HR operations, connect people data with business transformation, and support cloud-based HXM strategies. It is relevant for HR leaders, IT teams, payroll owners, talent executives, and SAP program leaders evaluating Employee Central, Employee Central Payroll, Recruiting, Onboarding, Learning, Performance & Goals, Succession, and People Analytics in SAP environments.
What is SAP SuccessFactors?
SAP SuccessFactors is SAP’s primary cloud HCM and HXM suite, used to manage employee data, payroll processes, talent programs, learning, performance, succession, and workforce planning.
It helps organizations move HR from fragmented, on-premise processes toward integrated cloud workflows centered on Employee Central as the HR system of record.
For SAP customers, SuccessFactors also supports broader S/4HANA and cloud transformation strategies, especially as SAP ERP HCM mainstream maintenance approaches its 2027 endpoint.
How do enterprises use SAP SuccessFactors?
Core HR modernization
Enterprises use SAP SuccessFactors Employee Central to create a cloud-based HR system of record for employee profiles, organizational structures, job data, and workforce transactions. This helps HR and IT teams standardize processes across regions while reducing dependence on legacy environments.
Payroll and employee service delivery
Organizations use Employee Central Payroll and connected service capabilities to support payroll execution, employee inquiries, and HR case handling in SAP landscapes. Recent SuccessFactors releases are also adding AI-supported payroll explanation agents to reduce routine HR service desk volume.
Talent acquisition and onboarding
Recruiting and Onboarding help enterprises manage candidate engagement, offer workflows, onboarding tasks, and new-hire experiences within the broader SuccessFactors suite. These capabilities are especially important for organizations trying to streamline hiring while connecting talent processes to core HR data.
Performance, learning, and career development
SuccessFactors supports performance reviews, learning programs, succession planning, and career development through integrated talent modules. SAP’s latest releases extend AI into performance, learning, succession, and people analytics workflows, making clean skills data and governance more important for HR.
Workforce planning and people analytics
Enterprises use SuccessFactors Workforce Planning and People Analytics to analyze headcount, skills, workforce trends, and talent gaps. These insights help HR leaders connect people decisions to business transformation, internal mobility, and future workforce needs.
Where does SAP SuccessFactors emerge in SAPinsider research?
The HCM and SAP S/4HANA benchmark shows SuccessFactors emerging as part of broader HXM and SAP S/4HANA transformation planning. SAPinsider’s survey of 114 HR community members found that leading organizations are 33% more likely to implement SAP HXM SuccessFactors in the cloud, while 27% reported favorable ROI and competitive advantage from combining cloud HXM with foundational HR capabilities.
The Technology Leader’s 2025 Transformation Report Card places SAP SuccessFactors in the wider context of SAP S/4HANA, AI, and digital transformation priorities. The research highlights SAP S/4HANA and AI as top 2025 agenda items for technology leaders, reinforcing why HR platforms need clean data, integrated workflows, and AI-ready governance to support enterprise transformation.
Live from SAPinsider Studio: Talent Hybrid and Side-by-Side Approaches to HR in the CloudRinky Karthik, Senior HR Solution Architect, itelligence, joins SAPinsider Studio at the HR 2017 conference to discuss some of the considerations and approaches for moving to SAP SuccessFactors. Topics of this discussion include: The benefits of talent hybrid and side-by-side approaches for deploying SAP SuccessFactors to complement core HR on-premise Why alignment between HR and […]
Elevating HR to New Heights in the CloudAs companies continue to digitize their operations to adapt to a new business reality, there is one area in particular that is poised to reap significant rewards — HR. Digitized HR has the potential to not only streamline processes, but also boost employee satisfaction, increase retention, and attract new talent. For many SAP customers, digitizing […]
Jun 1, 2017
•32 minute read
SAP SuccessFactors Recruitment: The Complete Integration Guide (Chapter 5)In her new insiderBOOK, author Rinky Karthik explores available internal and cross-module integrations within SAP SuccessFactors BizX, built-in integration with third-party vendors (such as FADV), and configuration tips to integrate with social platforms. In addition, she leans on her many years of project expertise to provide little-known tips and tricks. In this chapter, Rinky re-caps […]
May 23, 2017
•1 minute read
SAP SuccessFactors Recruitment: The Complete Integration Guide (Chapter 4)In her new insiderBOOK, author Rinky Karthik explores available internal and cross-module integrations within SAP SuccessFactors BizX, built-in integration with third-party vendors (such as FADV), and configuration tips to integrate with social platforms. In addition, she leans on her many years of project expertise to provide little-known tips and tricks. In this chapter, you get […]
May 16, 2017
•1 minute read
SAP SuccessFactors Recruitment: The Complete Integration Guide (Chapter 3)In her new insiderBOOK, author Rinky Karthik explores available internal and cross-module integrations within SAP SuccessFactors BizX, built-in integration with third-party vendors (such as FADV), and configuration tips to integrate with social platforms. In addition, she leans on her many years of project expertise to provide little-known tips and tricks. In this chapter, you get […]
May 9, 2017
•2 minute read
Live from SAPinsider Studio: Continuous Performance Management with SAP SuccessFactorsLara Albert, SAP SuccessFactors, Director of Solution Management for Performance Management, joins SAPinsider for an interview at the SAPinsider HR 2017 event to discuss how companies are transforming performance management to support more continuous feedback and coaching using SAP SuccessFactors technology. Topics of this discussion include: The importance of employee engagement in improving business outcomes […]
May 5, 2017
•1 minute read
Digital HR Disruption: Tackling Transformation TodayThe digital economy is here now — today. And the rapid disruption caused by digitization is well underway in HR. This pace is being fueled by the rapid speed of innovation, globalization, and shifting workforce demographics. Yet research shows that many HR organizations are not adequately prepared for this radical digital disruption. And those that […]
May 3, 2017
•1 minute read
Live from SAPinsider Studio: Workforce Diversity and Inclusion with SAP SuccessFactorsGabriela Burlacu, SAP SuccessFactors HCM Researcher, joins SAPinsider for an interview at the HR 2017 event to discuss the SAP SuccessFactors Diversity & Inclusion Project. Topics of this discussion include: The challenges to attract diverse talent when unconscious bias is present in hiring and recruiting decisions How the project embeds ways to prevent, detect, and […]
Apr 21, 2017
•1 minute read
An Overview of SAP SuccessFactors Interview Scheduling FunctionalityLearn how Interview Scheduling functionality of SuccessFactors Recruiting Management enables recruiters to quickly and easily manage the recruiting process, thereby reducing the time spent scheduling interviews. Key Concept The Interview Scheduling feature of SAP SuccessFactors allows interviewers to enter their availability directly into the system to easily schedule interviews. The candidate self-scheduling functionality allows organizers […]
Apr 19, 2017
•17 minute read
Live from SAPinsider Studio: HR as a Leader in the Digital WorldYvette Cameron and Mark Brandau of SAP SuccessFactors , keynote presenters at the SAPinsider HR 2017 event, join SAPinsider’s Ken Murphy after the keynote presentation to discuss the evolving role of HR in a digital enterprise. Below is a lightly edited transcript of the discussion. Ken Murphy, SAPinsider: Hi this is Ken Murphy with SAPinsider, […]
Apr 13, 2017
•9 minute read
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