Transforming Field Service Appointment Booking with AI

692 results

  1. How Companies Use Service Management to Increase Revenue and Retain Customers

    Find out how companies are using different service delivery models — including service contracts and product service letters — to transform their service processes to maximize service revenues. In addition, take a look at service billing using CRM Billing and contract entitlements before and after service is provided. Key Concept Service order management allows users...…

  2. Mobilize Your Technicians with Mobile Asset Management

    SAP Mobile Asset Management can enhance maintenance processes through distribution of data to technicians and engineers in the field. If you are planning to implement it, your project strategy should take some key points into account. Key Concept Preventive and corrective maintenance are basic best practices for a supply chain. SAP Mobile Asset Management (MAM)...…

  3. HR Renewal 1.0 Setup in a Standalone Gateway System

    Learn the steps for setting up HR Renewal 1.0 in an SAP NetWeaver Standalone Gateway system. Key Concept The user interface (UI) development toolkit for HTML5 (commonly known as SAPUI5), is a technology that provides a lightweight programming model for desktop and mobile applications. The SAPUI5 run time is a client-side HTML5 rendering library with a...…

  4. What is Mobile Enterprise Asset Management Software?

    Have you ever questioned what is a Mobile EAM app and why do you need it? Mobile EAM spelled out is Mobile Enterprise Asset Management — not to be confused with SAP Enterprise Asset Management Software. Confused? You are not alone. In this article, we will clarify terms and how going mobile significantly improves key…

  5. Closing the Gap Between Shop Floor and SAP ERP with the Shop Floor Dispatching and Monitoring Tool

    Understand the new features introduced by the new Shop Floor Dispatching and Monitoring Tool and how this tool can improve the short-term capacity leveling and order monitoring in SAP ERP. Key Concept The Shop Floor Dispatching and Monitoring (SFDM) Tool improves the overall user experience of short-term capacity planning for production orders. It also provides...…

  6. Economic Sustainability

    Transforming Field Service Appointment Booking with AI

    Reading time: 3 mins

    Manual appointment booking in Field Service Management (FSM) causes inefficiencies and creates challenges for both customers and companies alike. For customers, this process involves long phone calls, miscommunications, and limited flexibility in choosing appointment times resulting in frustration and dissatisfaction; on the company side, manual booking is time-consuming, prone to errors, and inefficient in resource…

  7. Maximize Your Query Optimization Options in BW

    Get expert advice for when, how, and why you should optimize your BW queries. Also, determine whether to optimize them automatically or manually. Key Concept Query optimization is a process that BW runs to examine the current table structure, data volume, database indexes, and shared memory. This process ensures that the BW query runs using...…

  8. Understanding Inconsistencies in Intrastat Reporting for Purchase Orders and Sales Orders

    Reading time: 9 mins

    When Intrastat reporting is incorrect, it is often assumed that it is the result of incorrect data or incorrect settings for the supply chain processes. However, sometimes the reporting appears incorrect when it actually is correct. Discover and understand the four main reasons for inconsistencies in Intrastat reporting and reduce your time and stress level...…

  9. What SCM Teams Need to Know About Intrastat Reporting

    Reading time: 25 mins

    As part of the SCM team, you may be asked to perform customizing and master data maintenance tasks for Intra European Community Trade Statistics (Intrastat) reports. Although SAP provides a wizard to help you with these tasks, it doesn’t cover all of the steps you need to set up Intrastat reporting. Find out the additional...…

  10. ECR Module Enhances Intrastat Reporting Capabilities

    Reading time: 13 mins

    Discover how SAP Electronic Compliance Reporting enhances Intrastat and Extrastat reporting. Empower your organization to fulfill global trade reporting requirements with SAP Electronic Compliance Reporting. Key Concept Intra European Community Trade Statistics (Intrastat) is a system for collecting statistics on the exchange of goods among member states of the European Union (EU). When the customs...…