Mar 6, 2025
•6 minute read
SAP User Research Panel
Energy Supplier badenova Transforms Work Order Coordination with SAP Fiori Makers BootcampIn September 2024, badenovaNETZE aimed to enhance work order coordination through a user-centered approach by partnering with SAP Fiori Makers in a bootcamp that transformed their fragmented processes into a streamlined, efficient system, significantly reducing manual tasks and error rates while improving overall user experience.
Reflecting Customer Wishes: Launch of Improved SAP Concur Expense FeatureSAP Concur emphasizes the importance of user research and feedback in product design, exemplified by the successful implementation of the 'Quick Tips on Expense Types' feature, which provides users with proactive guidance to improve the expense submission process, reduce errors, and enhance user satisfaction.
Dec 5, 2024
•3 minute read
One Year Strong – SAP User Research Panel Redefines InnovationThe SAP User Research Panel, launched in November 2023, actively gathers user feedback to refine products and enhance user experiences through co-creation, enabling SAP to better align its offerings with customer needs.
Oct 21, 2024
•3 minute read
User-Driven + Product-Driven Growth = Business SuccessEffective product development hinges on a design-led approach centered around user feedback and data-driven insights, enabling companies like SAP to create user-friendly and efficient products that foster growth and customer satisfaction.
Sep 30, 2024
•2 minute read
Involving Customer Feedback: New Outage Experience in SAP for MeSAP has developed a new Outage Experience within SAP for Me, collaborating with customers to enhance decision-making and communication during outages by providing real-time notifications and customizable features that cater to specific business needs.
Aug 29, 2024
•4 minute read
Your Voice Matters! Join the SAP User Research PanelUser research is crucial for understanding user needs, preferences, and behaviors, which helps in creating products and services that meet their expectations. SAP has developed the SAP User Research Panel to enhance product experiences by incorporating user feedback into the development process. This panel allows direct interaction between users and SAP’s product teams, fostering improved future releases through research studies. SAP invites users from all expertise levels, backgrounds, and regions to join the panel and participate in interviews, surveys, and usability tests. Feedback from these activities informs product planning, design, and development, ensuring user-friendly and powerful solutions. Participation is inclusive, welcoming users with varying expertise, including those with disabilities, and covers a wide range of SAP products. All research activities are conducted remotely for participant convenience.
Jul 17, 2024
•2 minute read
Events
SAPinsider Summit Philadelphia 2026Philadelphia, PA, United States
SAPinsider Summit New Orleans 2026New Orleans, Louisiana, United States
SAPinsider Summit Chicago 2026Chicago, IL
SAPinsider Copenhagen 2026Copenhagen, Denmark
