AZN retailer chooses Coveo for SAP-flavored, AI-enhanced customer experience
837 results
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Delivering the Future of Digital Commerce: Engaging Tomorrow’s Customer Through SAP Commerce Cloud
Cloud-enabled digital commerce is here to stay, yet many organizations lack modern capabilities that can help them evolve and thrive as competition intensifies. SAP Commerce Cloud can support the enterprise of the future, enabling businesses to manage multiple sales and communications channels on a single platform. Hosted on public cloud, SAP Commerce Cloud provides...…
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Stay Relevant in a Volatile Business Environment with SAP Commerce Cloud
This article explains how SAP Commerce Cloud helps organizations stay relevant in a changing business landscape by moving their on-premise digital commerce platforms to the cloud.
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SAP Commerce Cloud Market Report with Trust Radius
ESG analyzed the economic benefits organizations realize when implementing SAP CX solutions integrated with SAP ERP systems. The study validates the enhanced customer experiences, cost reductions, productivity improvements, streamlined operations, and ROI from these connected solutions.
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Optimizing Ecommerce Customer Experience with Digital River
By Ogo Nwanyanwu, Research Director, SAPinsider Key Takeaways Organizations executing ecommerce transactions are subject to complex cross-border compliance requirements that can vary by each local destination. Outsourcing back-office infrastructure using a merchant of record partner can help to simplify these responsibilities and protect organizations from compliance risks and penalties. Digital River’s Payments, Tax, Fraud & Compliance Management app in the SAP store integrates with SAP’s commerce cloud to support compliant global ecommerce transactions that align...…
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Case Study: How Blackwoods Increased Online Capabilities with SAP Commerce Cloud & Coveo
Blackwood, Australia’s largest supplier of industry and safety products, enhanced its digital capabilities through a partnership with SAP Commerce Cloud and Coveo, resulting in increased digital sales penetration from 33% to 55%, improved search functionality, and streamlined operations, positioning the company for continued growth.
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Breakthru Beverage Uses E-commerce to Expand Distribution
For Breakthru Beverage Group, a leading North American distributor of the world’s top luxury and premium wine, spirits, and beer brands, the company’s core mission is to be the best and most assessable distributor in the industry to work with. The company operates 36 facilities (including more than 15 distribution centers) throughout all of Canada…
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Beiersdorf Customer Story
Beiersdorf: Reaching out to worldwide markets through the rapid rollout of online shops.
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SAP’s Approach to Pragmatic Composability in Commerce
Composable commerce adopts a modular strategy for digital commerce, enhancing the principles of modularity by enabling business users to design commerce experiences through low or high code platforms. Composability is a fundamental component of SAP’s comprehensive Customer Experience (CX) Strategy. SAP acknowledges the unique nature of each industry and enterprise, challenging the efficacy of generic,…
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What to Consider When Building Your SAP E-Commerce Implementation Team
Examine the technical aspects of planning and executing an SAP E-Commerce project, including the skills required and the typical tasks involved with such a project. Key Concept The multiple channels required to satisfy customer preferences make mySAP CRM applications more complex to deploy from a technical standpoint. Understanding the different technologies to support each channel...…
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Accelerating the B2B commerce journey with Capgemini’s Fast Commerce
Capgemini has developed its Fast Commerce for SAP Customer Experience solution – designed to help companies rapidly launch B2B commerce sites.
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