Elevating Customer Experience with SAP C/4HANA for Consumer Goods and Retail

99 results

  1. A Roadmap to the Digital Retailing Era

    Ken Murphy, SAPinsider: This is Ken Murphy with SAPinsider. The evolution of technology and digital transformation is having a tremendous impact across industry types, but perhaps nowhere are these forces having a greater impact than retail and fashion. Traditional methods of selling goods and products to end consumers are quickly being replaced by omnichannel offerings…...…

  2. Retail’s New Dynamics: Adapting to Consumer Expectations with SAP S/4HANA and Rizing’s Industry Expertise

    The future of retail extends beyond simple transactions, focusing on providing experiences that resonate with consumer values and digital sophistication. Retailers are increasing their investments significantly to utilize the capabilities offered by solutions like SAP S/4HANA(R) and solutions developed by Rizing on the SAP Business Technology Platform. These tools are utilized to address particular challenges…

  3. Frictionless S/4HANA System Migration at Sysmex with Celonis video thumbnail

    Elevating Customer Experience with SAP C/4HANA for Consumer Goods and Retail

    Reading time: 12 mins

    The explosion of digital technologies and the new possibilities they have created has dramatically reshaped customer behaviors and expectations, and the pace of change is only increasing. Customer interactions are evolving rapidly, the number of communication channels has exploded, and customers expect to engage across them seamlessly. As today’s customers segment themselves into tribes that…

  4. Total Retail: Reshaping Your Operating Model to Respond to the Needs of Connected Consumers

    In the retail industry, it is important to be agile enough to meet the ever-changing demands of your customers or risk losing them to your competitors. With the rise of the digital age and the 24/7 demands of consumers, companies must completely renovate their operating models to keep up with the pack. Read this article…

  5. Benjamin Moore Mixes Up Its Product Pricing

    In 2014 Benjamin Moore & Co. found itself limited by an aging legacy pricing system that stymied its ability to scale its paint and stain manufacturing business. It turned to Vistex for a new automated pricing system that transformed the pricing process, leading to more accuracy, better analytics, and increased customer satisfaction. Now it is…

  6. Real-Time Insights for Real-Time Decision Making

    Machine learning is a compelling opportunity for businesses to make intelligent business decisions based on instant, data-driven insights, and retailers are finding this technology to be a natural fit. Machine learning enables retailers to connect fashion trends to actual sales and inventory levels using predictive analytics, ensuring that they always have the right items in…

  7. Improve Supply Chain

    Gain a critical overview of how vendor-managed inventory (VMI) reduces inventory levels and holding costs, enhances supplier visibility, and shrinks demand fluctuations. Learn how to set up master data and configure your SAP system to support VMI. Key Concept In a traditional retailer-vendor relationship, the retailer stores the inventory and maintains inventory levels, ordering more…...…

  8. Retail Industry Grows Despite COVID-19 Supply Chain Challenges

    Despite the recent surge in COVID-19 cases and supply chain disruptions, the retail industry grew a robust 14.1% during November and December to $886.7 billion, according to the National Retail Federation (NRF).   The strong growth encouraged NRF to hold its annual conference in person at the Javits Convention Center in New York this week. The…

  9. How to Reduce the Bullwhip Effect by Following a Demand-Driven Supply Chain Strategy

    Learn how to integrate consumer demand signals to achieve a demand-driven supply chain that is used to optimize short-term forecasts and increase demand network visibility. From a demand planning perspective, planners can now compare the traditional consensus demand forecasts with a point-of-sale (POS) statistical forecast and therefore apply corrections based on true consumer demand. From…...…

  10. APO Industry Solutions: Extensions for Auto and Retail

    SAP’s Advanced Planning and Optimization (APO) solution offers 10 extensions for six industries: Mill (Paper, Metal), Chemical/Process, Auto, Retail, Cable, and Defense. In this article, I discuss industry extensions for the retail and auto industries. Key Concept Advanced Planning and Optimization (APO) industry solutions are industry-specific extensions that are integrated with SAP’s core ERP Central…...…