Elevating Customer Experience with SAP C/4HANA for Consumer Goods and Retail
92 results
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A Roadmap to the Digital Retailing Era
Ken Murphy, SAPinsider: This is Ken Murphy with SAPinsider. The evolution of technology and digital transformation is having a tremendous impact across industry types, but perhaps nowhere are these forces having a greater impact than retail and fashion. Traditional methods of selling goods and products to end consumers are quickly being replaced by omnichannel offerings…...… -
Elevating Customer Experience with SAP C/4HANA for Consumer Goods and Retail
The explosion of digital technologies and the new possibilities they have created has dramatically reshaped customer behaviors and expectations, and the pace of change is only increasing. Customer interactions are evolving rapidly, the number of communication channels has exploded, and customers expect to engage across them seamlessly. As today’s customers segment themselves into tribes that… -
Total Retail: Reshaping Your Operating Model to Respond to the Needs of Connected Consumers
In the retail industry, it is important to be agile enough to meet the ever-changing demands of your customers or risk losing them to your competitors. With the rise of the digital age and the 24/7 demands of consumers, companies must completely renovate their operating models to keep up with the pack. Read this article… -
Benjamin Moore Mixes Up Its Product Pricing
In 2014 Benjamin Moore & Co. found itself limited by an aging legacy pricing system that stymied its ability to scale its paint and stain manufacturing business. It turned to Vistex for a new automated pricing system that transformed the pricing process, leading to more accuracy, better analytics, and increased customer satisfaction. Now it is… -
Real-Time Insights for Real-Time Decision Making
Machine learning is a compelling opportunity for businesses to make intelligent business decisions based on instant, data-driven insights, and retailers are finding this technology to be a natural fit. Machine learning enables retailers to connect fashion trends to actual sales and inventory levels using predictive analytics, ensuring that they always have the right items in… -
Improve Supply Chain
Gain a critical overview of how vendor-managed inventory (VMI) reduces inventory levels and holding costs, enhances supplier visibility, and shrinks demand fluctuations. Learn how to set up master data and configure your SAP system to support VMI. Key Concept In a traditional retailer-vendor relationship, the retailer stores the inventory and maintains inventory levels, ordering more…...… -
Retail Industry Grows Despite COVID-19 Supply Chain Challenges
Despite the recent surge in COVID-19 cases and supply chain disruptions, the retail industry grew a robust 14.1% during November and December to $886.7 billion, according to the National Retail Federation (NRF). The strong growth encouraged NRF to hold its annual conference in person at the Javits Convention Center in New York this week. The… -
APO Industry Solutions: Extensions for Auto and Retail
SAP’s Advanced Planning and Optimization (APO) solution offers 10 extensions for six industries: Mill (Paper, Metal), Chemical/Process, Auto, Retail, Cable, and Defense. In this article, I discuss industry extensions for the retail and auto industries. Key Concept Advanced Planning and Optimization (APO) industry solutions are industry-specific extensions that are integrated with SAP’s core ERP Central…...… -
How to Reduce the Bullwhip Effect by Following a Demand-Driven Supply Chain Strategy
Learn how to integrate consumer demand signals to achieve a demand-driven supply chain that is used to optimize short-term forecasts and increase demand network visibility. From a demand planning perspective, planners can now compare the traditional consensus demand forecasts with a point-of-sale (POS) statistical forecast and therefore apply corrections based on true consumer demand. From…...… -
Behind the latest SAP BW Advance Mixed Load Benchmark
On July 4, 2016, SAP, on behalf of the SAP Benchmark Council, certified (Certification number: 2016035) the latest SAP BW Advance Mixed Load Benchmark (BW-AML Benchmark) where Hitachi now ranks first for the 2 billion initial record load, see the results here. For those of us at Hitachi, these results are no surprise. Hitachi’s converged…
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