Secureworks Confronts Cyber Threats with Dell MDR

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  1. Effectively Respond to Your Business Risks and Evaluate Residual Risk Levels

    Examine the fourth phase of the enterprise risk management (ERM) process: risk response allocation. See how in SAP BusinessObjects Risk Management you can distinguish between various response types and involve response owners in a collaborative process to increase accountability for response implementation. In addition to assessing response completeness and effectiveness, you can conduct a residual…...…
  2. Detect and Prevent Malicious Business Transactions with SAP Fraud Management

    Learn how to configure SAP Fraud Management for easy detection, investigation, and prevention of fraudulent activities within your enterprise system using standard business contents. Key Concept The Serious Fraud Office (SFO), which is a department in the office of the US Attorney General, defines fraud as an act of deception intended for personal gain or…...…
  3. An Integrated Approach to Identifying Security Risks

    As technology becomes more sophisticated, so do the cyberattacks that aim to steal and even manipulate data. In response to this new rise in cybercrime, SAP released SAP Enterprise Threat Detection, a native SAP HANA application that quickly identifies suspicious patterns in log data and generates alerts to notify the appropriate personnel to take action.…
  4. Protect Your SAP Systems from Cyberattacks

    This article looks at how SAP Enterprise Threat Detection addresses organizations’ pressing needs for protecting modern SAP landscapes.
  5. SAP CRM 7.0: Use Multilevel Categorization to Determine the Service and Response Profiles of Service Requests

    Reading time: 14 mins

    Multilevel categorization allows you to determine response times based on categories of issues instead of focusing on abstract priority values. Learn how to extend Service Level Agreement (SLA) determination by multilevel categorization through customization. You can determine the SLA profile based on a category or subcategory of the service request and you can establish response…...…
  6. Efficiently Set Up Solution Manager Diagnostics on Managed Systems Using Guided Procedures

    ManagerWalk through all the necessary steps you need to perform on your managed systems to set up and use Solution Manager Diagnostics. Key Concept Managed systems are SAP systems that are centrally controlled by SAP Solution Manager. These can be, for example, SAP ERP or SAP Customer Relationship Management (SAP CRM). Managed systems are also…...…
  7. Provide Better Customer Support with Personalized Email and Chat Responses

    When you send outbound email campaigns using SAP CRM marketing, you can personalize the content for each user. Contacts will receive an email that contains their name, title, and other information you want to tailor specifically for each recipient. Similarly, when composing emails and Web chats in the SAP CRM interaction center, agents can also…...…
  8. Save Time on License and Maintenance Certificate Management with SAP Solution Manager

    ManagerLearn how to use SAP Solution Manager to centrally distribute your license and maintenance certificates to all relevant managed systems. Automatic distribution eradicates the need to manually request the licenses from the SAP Service Marketplace and install them manually in each system. Key Concept SAP has licenses that need to be installed in the system…...…
  9. Host Your SAP Systems in a Fast-Performing, Highly Available, Nondisruptive, Managed Environment

    For companies running SAP software, SAP’s announcement that it is extending the end-of-mainstream-maintenance deadline from 2025 to 2027 means that organizations now have another two years to decide when and how to build a migration plan to SAP S/4HANA into their roadmap. This transition will be a complicated one for many companies and is a…
  10. Running SAP on the IBM BlueMix Infrastructure Platform: Live Q&A on IaaS Deployment Options

    IBM offers SAP certified cloud infrastructure available in multiple locations globally with a choice for clients to choose a self service / IaaS model or fully managed by IBM on the BlueMix platform. IBM’s bare metal servers on BlueMix provide the best performance for SAP and HANA applications while allowing the capability to leverage Watson…...…