Dec 5, 2024
•3 minute read
design-led development
Reflecting Customer Wishes: Launch of Improved SAP Concur Expense FeatureSAP Concur emphasizes the importance of user research and feedback in product design, exemplified by the successful implementation of the 'Quick Tips on Expense Types' feature, which provides users with proactive guidance to improve the expense submission process, reduce errors, and enhance user satisfaction.
One Year Strong – SAP User Research Panel Redefines InnovationThe SAP User Research Panel, launched in November 2023, actively gathers user feedback to refine products and enhance user experiences through co-creation, enabling SAP to better align its offerings with customer needs.
Oct 21, 2024
•3 minute read
User-Driven + Product-Driven Growth = Business SuccessEffective product development hinges on a design-led approach centered around user feedback and data-driven insights, enabling companies like SAP to create user-friendly and efficient products that foster growth and customer satisfaction.
Sep 30, 2024
•2 minute read
Involving Customer Feedback: New Outage Experience in SAP for MeSAP has developed a new Outage Experience within SAP for Me, collaborating with customers to enhance decision-making and communication during outages by providing real-time notifications and customizable features that cater to specific business needs.
Aug 29, 2024
•4 minute read
Events
SAPinsider Summit New Orleans 2026New Orleans, Louisiana, United States
SAPinsider Summit Chicago 2026Chicago, IL
SAPinsider Copenhagen 2026Copenhagen, Denmark
Mastering SAP Collaborate, an SAP TechEd on Tour eventSydney, New South Wales, Australia
