Involving Customer Feedback: New Outage Experience in SAP for Me

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  1. Two hands of a female person interacting with a mobile phone placed on a table. Above the phone are five silver stars in the front and the silhouette of the female person in the back

    Involving Customer Feedback: New Outage Experience in SAP for Me

    Reading time: 4 mins

    SAP has developed a new Outage Experience within SAP for Me, collaborating with customers to enhance decision-making and communication during outages by providing real-time notifications and customizable features that cater to specific business needs.

  2. Get Customer Feedback Quickly by Consuming SAP Interactive Forms in One Order Objects

    Learn how to quickly integrate new or existing SAP Interactive Forms with CRM One Order Framework service objects. Key Concept An SAP CRM Web request is a Web-based SAP CRM service object that integrates forms (Business Server Pages [BSP] applications or SAP Interactive Forms) with CRM objects. The Web request object extends the service process...…

  3. How Employee Feedback Helps Close the Loop to Transform EX

    Taking action is often the hardest and most crucial step organizations can take to create a better employee experience (EX). When companies invite employees to share feedback and then fail to do anything with that feedback, it causes more harm than good. Employees feel like they wasted time by participating and are less likely to…

  4. Workflow-Enable Your Performance Management

    The Objective Setting and Appraisals function in mySAP HR offers a workflow-enabled performance feedback process. The authors present a comprehensive, five-step example that will allow you to optimize the performance feedback process in your company. With the Objective Setting and Appraisals function, mySAP ERP supports users in implementing a workflow-enabled performance feedback process. In the...…

  5. No ChaRM? You Can Still Easily Track Transports

    A weekend of ABAP work can lead to better organization, tracking, and monitoring of your SAP ERP Central Component (SAP ECC) transports and change requests. Standard functionality within SAP ECC does not provide an easy way to list and track all transports associated with a work package or change request. With some quick ABAP coding,...…

  6. An Overview of Pods in SuccessFactors Performance Management

    Learn all about the pod feature of the SuccessFactors Performance Management module. Get details about what each does, how to enable them, permissions around them, and troubleshooting tips. Key Concept Pods in SuccessFactors Performance Management are small, square-shaped portlets that offer useful performance information to help managers navigate the performance appraisal process more efficiently and...…

  7. Closing the Customer Experience Gap

    Many organizations are creating a disjointed customer experience (CX) and need to find new ways to capture the exponentially growing amount of customer data, integrate their isolated systems, and achieve a single view of the customer. While companies commonly are talking about doing more with less and improving customer satisfaction, few seem to be allocating…

  8. Turn Any-Sized Data Volume into Business Value: Discover the Power of SAP Data Warehouse Cloud

    Data volumes today are growing exponentially due to the various ways that data is being produced. SAP customers are being inundated with information as more and more data is arriving into hybrid environments of on-premise and cloud systems from various ERP solutions, data lakes, customer feedback via mobile apps, and social media interactions, to name…

  9. How Microsoft Helps Meet Growing Data Requirements

    Data is the lifeblood of modern business. Organizations are collecting vast amounts of information in order to intelligently run operations and gain an advantage within their field. In this digital economy, companies have a growing need to scale up their data capacity so that they do not fall behind. SAP users in particular often require…

  10. A Proactive Approach to Customer Satisfaction

    Sometimes it can seem as if a company’s relationship with its technology vendor centers around one thing: the sale. At SAP, the customer relationship extends far beyond the sale — SAP is committed to ensuring its customers are successful with its technology. Toward this end, SAP established the Chief Customer Office with a mandate to…