SAP’s Approach to Pragmatic Composability in Commerce

879 results

  1. The Impact of Increasing Self-Service Solutions: Creating Seamless Customer Experiences with Digital Humans

    Self-service solutions have revolutionized the way customers interact with businesses, and these platforms are being used more and more to enhance customer experiences, improve efficiency, and reduce costs.

  2. Innovating for Exceptional Customer Experiences

    Stephanie:  Hi! Welcome to the SAPinsider Podcasts on interviewing customer experience. My name is Stephanie So, and I am a Marketing Manager of SAP Cloud Platform at SAP. I’m your host today, and we are joined by a panel of experts to discuss the latest trends in digital technology and transformation. First on our panel…...…

  3. Better User Experiences Key to SAP Digital Transformation

    Nowadays, consumers and employees want their user experiences to be hyper-personalized, frictionless, and integrated into their daily lives. Companies that combine technology and design to create memorable experiences can become an experience company and gain a competitive advantage. SAP customers can take several actions to improve user experience, whether for customers or employees. These include…

  4. Delivering Exceptional Customer Experiences

    Walgreens Boots Alliance’s (WBA) ability to continue to deliver exceptional customer experiences in over 9,000 Walgreen’s stores in the US and through expanded omnichannel capabilities requires efficient processes and real-time visibility into operations.   Learn about the transformation initiative underway to modernize the company’s core business processes so access to better data in real-time empowers all…

  5. All Systems Go Maximizing the RISE with SAP Opportunity: Exploring SAP Customer Experiences to Date

    As more and more customers deploy RISE with SAP, and a wider number of people get to experience the solution it is more import than ever to understand the value Rise with SAP delivers and the complexities of the program that can be simplified with the support of strategic partners. SAPinsider’s Rise with SAP Report…

  6. Panel Discussion | Customer experiences with SAP S/4HANA deployment

    With excellent quality now more or less a given, companies have shifted their energy to improving the customer experience. Excellence is the new normal. Our customers experiences with SAP S/4HANA Deployment will examine best practices and lesson learned from those with hands-on experience with the process. This session does not focus on “how-tos” or one-size-fits-all…

  7. The Disruptive Dynamics of Customer Engagement

    Customer engagement has always been a challenge. In the digital economy, when customers have a wide range of engaging options before them, it’s even more difficult. Companies use a variety of methods to try to engage their customers on different social media platforms or web apps, but truly successful customer engagement needs to be a…

  8. Vue.ai – Transforming Retail Shopping Experiences with AI

    Companies investing in AI are rethinking their competitive strategies, recognizing the long-term benefits of processing data on a large scale, automating feedback, enhancing customer experiences, and accelerating process improvements. The focus is shifting towards integrating AI throughout the business, rather than in isolated parts, to become AI-native. The retail sector too is rapidly embracing technology,…

  9. Commit to a GREATER Customer Experience

    For all the talk about the importance of a great customer experience (CX), many companies are struggling to provide it. Only 26% of respondents to a survey conducted by SAPinsider said they are currently investing in CX initiatives and could confidently say that their organization has a dedicated CX budget. This lack of commitment proves…

  10. Panel Discussion: Customer Experiences with Cybersecurity

    All SAP customers have solutions in place that they can use for securing their SAP systems. This typically involves SAP Solution Manager as that is used by most organizations for maintenance and patch deployment but may also include other SAP and non-SAP tools that have different roles and capabilities. This panel will allow attendees to…