Customer Experience

26 results

  1. How SAPinsider Delivers Key Insights to Address Business Challenges

    Reading time: 2 mins

    “The brand speaks about a very trusted relationship between SAP and SAPinsider. I remember when I first heard SAPinsider I thought, who wouldn’t want to go to an SAPinsider [event]? And then I found out that there was a whole range of additional offerings to deliver and gain insight and share it among the SAP…

  2. The COVID-19 Crisis Exposes Areas Where SAP Customers in the Healthcare Field Can Up Their Game

    Reading time: 6 mins

    Experts from SAP and Qualtrics share how SAP customers in the life sciences and healthcare space can improve the way they understand and disseminate operational and experience data during this time of crisis due to the COVID-19 virus outbreak.

  3. Improve Customer Experience with MS Excel Visual Basic for Applications

    Reading time: 12 mins

    By Dr. Marco Sisfontes-Monge, Managing Partner, Arellius Enterprises, Inc. There is a lot of material available to explain enhancements made to improve MS Excel Visual Basic for Applications (VBA) methods, procedures, and commands in order to create a better bridge between MS Excel and SAP Business Planning and Consolidation itself. Especially if you have coded...…

  4. An Intelligent Digital Supply Chain Is Key To Customer Centricity

    Reading time: 1 min

    Find out why companies must redefine the supply chain in a way that extends digitally to include product innovation, planning, manufacturing, execution, and service to deliver superior customer experiences, enable innovation, and gain market share.

  5. Desires Delivered in an Experience Economy: Learn How to Successfully Manage Supply Chains to Improve Customer Experience

    Reading time: 6 mins

    Today’s consumers have expectations for instant gratification and customizable orders, and those demands are starting to creep into business-to-business (B2B) transactions. B2B organizations need to be responsive to change to satisfy customer demands, for example, making mobile app ordering a priority. This article reveals how SAP customers can become winners in the experience economy. You…

  6. Adapting for Success in the Outcome Economy

    Reading time: 6 mins

    The high-tech industry has developed a strong affinity for the mantra the “outcome economy” in response to the shift toward selling outcomes rather than quantities. SAP customers are challenged with finding ways to drive every dollar to more impactful innovation versus spending money on the traditional aspects of running IT. This article outlines the steps…