Launching Platforms for Personalized, Behavioral, Customer-Centric Engagement in Banking and Insurance

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  1. professional mobile cell

    Launching Platforms for Personalized, Behavioral, Customer-Centric Engagement in Banking and Insurance

    Reading time: 9 mins

    Learn how Discovery Group recently partnered with SAP to extend its offerings to provide personalized, behavioral, customer-centric engagement, journeys, and outcomes for its members. On the insurance side of the business, Discovery Health created a unique program to incentivize healthy behavior through its Vitality brand, rewarding members for their healthy living choices. On the banking…
  2. Spotlight: Banking on a Cloud-Based Platform

    In this SAPexperts interview, Leonard Schwartz, director of solution management, SAP Financial Services Network, at SAP, comments on the development of the SAP Financial Services Network and some issues related to cloud-based financial services. Adoption of cloud-based computing has been slower in the United States market compared with other markets, such as Latin America and…...…
  3. How to Execute a Payment Run for a Brazilian Banking Account

    Reading time: 11 mins

    Learn the configurations for various formats for Brazilian electronic bank statements (EBS). Follow step-by-step instructions for preparing a payment run for banking receivables and payables specific to Brazilian banks. Key Concept Brazilian banking involves various formats, including FEBRABAN and Bradesco. FEBRABAN is the most popular format used for most of the banks in Brazil. Bradesco…...…
  4. LyondellBasell streamlines global banking and controls inbound and outbound payments

    After a merger of Lyondell with Bassel European Group, the company wanted to increase its ability to manage customer credit and apply cash for inbound payments quickly. The company implemented an in-house bank and a global payment factory to centralize control over outbound payments, increase compliance, reduce fraud, and lower banking and payment fees. Learn…
  5. Enable Multiple Search Criteria for Clearing in Electronic Banking

    Learn how to use multiple search criteria when clearing items with electronic bank statements. Discover some electronic banking limitations and challenges in dealing with bank data that require alternative methods to increase automatic match rates. To increase automatic match rates, you can use enhancement FEB00001 to modify table FEBCL and a screen enhancement in program…...…
  6. Simplifying SAP S/4HANA across complex banking needs

    Global banking connectivity can be one of the most complex components of an ERP project. With every bank requiring their own specific format structures which can even vary between branches at the same bank, IT and SI integration team have a significant manual build as part of the project. Learn how a bank connectivity platform…
  7. Improve the Integrity of Your Electronic Bank Statement Uploads with Search Strings

    A little-known process called “search strings” helps increase the percentage of electronic bank statements (EBS) that post correctly through the upload process. The author illustrates the process by showing how you can use search strings when a single Bank Administration Institute (BAI) code represents two different business transactions for a single bank. The benefits companies…...…
  8. How to Create XML Payments in an SAP System

    Learn about the International Organization for Standardization (ISO) XML payment messages and how to create them using an SAP system. Learn the configuration steps required to create ISO XML payment messages. Key Concept International Organization for Standardization (ISO) 20022 is a single standardization approach to be used by all financial standards initiatives and is a standard for electronic…...…
  9. How a Hybrid Model for Talent Management Has Led to Improved Business Processes and Results at a Large Canadian Bank

    By AJ Whalen, Senior Research Analyst, SAPinsider In a 2019 SAPinsider survey of SAP and SAP SuccessFactors customers, 39% of respondents classified their human capital management (HCM) solution landscape as a hybrid of both on-premise and cloud solutions. When asked to describe their projected HCM solution landscape one year from now, the trend toward hybrid…
  10. Leveraging SAP S/4HANA Cash Management

    Recent economic uncertainty and struggles with several major banks has made many organizations rethink their cash management strategies. The standard process for managing cash positions can be inefficient and inaccurate. In this article, SAPinsider expert Luke Carlson starts a four-part series will provide an overview of the SAP S/4HANA Cash Management solution and typical business…