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  1. Leveraging Customer Attributes to Manage Work

    D. Russell Sloan shows how to use customer attributes to add metadata to key project objects. This enables tracking and management of project work such as identifying teams that are responsible for or use transaction, configuration, and development objects. Key Concept The customer attributes feature requires a Solution Manager 7.0 Support Package 1 or higher...…

  2. Special Report: Implementing SAP HANA – An End-to-End Perspective

    In this exclusive special report, get an in-depth, step-by-step look at the aspects of implementing BI solutions on SAP HANA. Gain insight into how ETL integrates with SAP HANA and how SAP BusinessObjects BI 4.0 analyzes and visualizes the data stored in SAP HANA. Key Concept SAP HANA modeling is a process whereby a developer...…

  3. Enhance Your CRM-to-BW Reporting with Marketing Attributes

    Reading time: 10 mins

    Learn how to capture SAP Customer Relationship Management marketing attribute data in SAP NetWeaver BW and use it in reporting, with a focus on a complication that, if left unchecked, can result in incomplete data. Sample code is included. Key Concept Marketing attributes are used in SAP Customer Relationship Management (CRM) to store data that...…

  5. Improve SAP Solution Manager Reporting Capabilities by Using Your Own Custom Document Attributes

    ManagerJust when you thought you had your documentation housed in an orderly fashion, someone from the business comes in and asks you if you can provide them with a list of all the documents related to an earlier release or a list of all the process documents that have process touch points with Warehouse Management....…

  6. How to Improve the Security of Personal and Confidential Data Using Attribute-Based Access Control (ABAC)

    Petr6leo Brasileiro S.A., commonly referred to by its acronym Petrobras, is a Brazilian multinational corporation headquartered in Rio de Janeiro, Brazil. Petrobras is a publicly-held corporation that operates in an integrated and specialized manner in the oil, natural gas, and energy industry. The corporation is one of the largest producers of oil and gas in…

  7. Segment Your Customers to Target Them More Efficiently

    Obtaining a better view of your customers by segmenting them allows you to launch targeted marketing programs, promotions, campaigns, and service. You can upload data in a simple format (such as Excel) into mySAP CRM to define customer attributes for effective marketing programs. Key Concept An inference dimension refers to a profile you build for...…

  8. Your Mass Emails Can Also be Personal if You Use Marketing Attributes

    When you send outbound email campaigns using SAP CRM Marketing, you can personalize the content for each user. For example, you can personalize it so that it includes data stored in a marketing attribute. This is a simple yet effective way to tailor the content of an email campaign for each recipient. Key Concept An...…

  10. Use Filter and Customer Attributes to Make Large Projects Easier to Navigate

    SAP projects have a tendency to be quite large, covering a vast array of business processes in a delivered solution. While building the solution, project teams must navigate a Business Process Hierarchy (BPH) that could contain thousands of hierarchy nodes. By using customer attributes and filters, teams can work with only the nodes they are...…

  11. Two Ways to Use Custom Fields in Reports

    To report on custom attribute fields in business partner master data, you need to extract them from SAP CRM into SAP NetWeaver BI. Get an overview of this process and find out what information you need to share with your BI team for a successful extraction. Then see what your reporting options are so that...…

  12. Add Custom Fields for Your Business Partner: Part 1 — Marketing Attributes

    You can use marketing attributes and attribute sets to add custom fields without ABAP coding. Follow these steps to create, assign, and maintain marketing attributes and attribute sets in SAP CRM. Then see how standard marketing tools allow you to automate the entry of the attributes. Key Concept SAP CRM uses marketing attributes to generate...…

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