IT Operation Transformations Do Not Have to Be Complicated, and They Will Save You Money
Avantra Is Seeing Increased Budgets and Appetites for Business Transformation Projects Among SAP Customers Today
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Use Knowledge Articles in SAP CRM 7.0 for Fast Solutions and Efficient Service
Discover how to configure knowledge articles in SAP CRM 7.0, a particularly valuable tool for service scenarios in which agents often receive the same queries from multiple customers. With knowledge articles, your organization can maintain standard answers or instructions as reusable documents. In addition, see how SAP CRM can automatically suggest knowledge articles for easy…...…
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IT Operation Transformations Do Not Have to Be Complicated, and They Will Save You Money
Learn how SAP customers can minimize the manual effort involved in running and maintaining SAP environments by using intelligent technologies to automate repetitive tasks, eliminate human error, and improve the quality and availability of systems and business outcomes. CEO of Avantra, John Appleby, shares his insights on the paradigm shift that has occurred in much…
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