Kurt Bishop

Kurt Bishop is a retired member of SAP America’s Technical Consulting Team. He has experience in both application and technical support of the R/3 system, where he provided a variety of consulting and support services for customers and colleagues. Kurt started his seven-year career with SAP in 1994 providing project management consultation for customers with a specialization in technical project management. After two years in this position, he began concentrating on performance and tuning. By popular demand from customers and SAP employees throughout North America, he then concentrated his skills on capacity planning services, where he worked to standardize and improve the process for both customers and vendors. Prior to joining SAP, Kurt spent seven years as a management consultant for one of the “Big Six” consulting firms. In this capacity, he was involved in both management and information systems consulting for a broad range of firms and industries. He spent considerable time developing strategic systems plans for some of the nation’s most prestigious firms, as well as assisting many clients in reengineering their business practices and related support systems. He also has eight years of experience “in the trenches” of information systems for the oil and gas industry, including positions from programmer analyst to project manager, where he developed the skills that prepared him for consulting. His skills are also augmented with four years in manufacturing and materials management, where he served as production manager. You may contact the author at kurtbishop@aol.com. If you have comments about this article or publication, or would like to submit an article idea, please contact the editor.