Improving HCM One Step At a Time: Your Reviews of SAP SuccessFactors

⇨ SAP SuccessFactors is a crucial part of an ERP system, connecting core HR functions such as payroll, talent management and workforce planning.

⇨ Recent updates to SAP SuccessFactors include GenAI capabilities, integration with WalkMe and enhancements to the talent intelligence hub, as presented at SuccessConnect 2024.

⇨ Users report significant benefits from SAP SuccessFactors, including streamlined HR processes, increased employee satisfaction and improved overall productivity.

People are the center of any business, which is why HCM is perhaps one of the most crucial parts of an ERP system. To be able to connect core HR and payroll, talent management, sales performance management, people analytics and workforce planning, many users look and opt for solutions dedicated to performing these functions. Among such solutions stands SAP SuccessFactors.

As was shown at the latest SuccessConnect 2024 event, SAP SuccessFactors is undergoing a plethora of changes and innovations, such as the introduction of GenAI capabilities to several HR functions, the acquisition of and integration with digital adoption platform (DAP) leader WalkMe and updates to the SuccessFactors talent intelligence hub.

With that being said, there is no better time than now to consider users’ personal experiences with SAP SuccessFactors. SAPinsider gathered feedback from individual users in TrustRadius, a buyer intelligence platform for business technology that serves as a partner for SAP’s Peer Review Program.

Users’ personal experience with SAP SuccessFactors

The key wins that users mention regarding SAP SuccessFactors are streamlined HR processes, higher rate of employee satisfaction and enhanced productivity.

“[…] To meet obligations to its employees and the United States Food and Drug Administration (FDA), the company uses SAP SuccessFactors solutions to streamline relevant HR processes, from onboarding to ongoing training,” said Ajaykumar Kukadiya, Assistant Manager at Sun Pharma.

He added: “It must also address security requirements for HR data, which vary widely by country. Employing the SAP SuccessFactors Employee Central solution gives peace of mind that its enterprise-wide HR operations comply with local data protection and privacy regulations now and in the future.”

Other users reported that SAP SuccessFactors has also helped to facilitate goal setting, performance review and aligning individual performance with organizational objectives, as well as ensure timely employee compensation and the possibility for organizations to make data-driven decisions on human capital.

On this point, Pankit Shah, Manager at Intas, shared that SuccessFactors is “very well suited for any large corporation that requires a global talent management platform for uniform and formal human capital management throughout the organization. I found the system user-friendly, with a seamless workflow, and easy to understand and use. […] Of all the platforms I have worked with, SAP SuccessFactors HCM is one of the best.”

Do you have experience with SAP SuccessFactors? If so, SAPinsiders can share their experiences by completing a ten-minute survey and many other SAP solutions here.

For each published review, it’s worth noting that TrustRadius provides a $25 Amazon gift card via e-mail.