Public Sector

Public sector is generally defined as the component of the economy that constitutes of organizations that are owned as well as operated by government entities. The primary objective of public sector is to provide products and services that are considered essential for society, like infrastructure, utilities, education, health care, transportation, police, armed forces etc.

Some of these services may be privately owned as well in some countries. In U.S, public sector comprises of critical and universal services like defense, domestic security (DHS), police, urban planning, taxation, and various social programs. Like many other countries, public sector may overlap with the private sector in producing or providing certain goods or services.

Public sector is generally defined as the component of the economy that constitutes of organizations that are owned as well as operated by government entities. The primary objective of public sector is to provide products and services that are considered essential for society, like infrastructure, utilities, education, health care, transportation, police, armed forces etc.

Some of these services may be privately owned as well in some countries. In U.S, public sector comprises of critical and universal services like defense, domestic security (DHS), police, urban planning, taxation, and various social programs. Like many other countries, public sector may overlap with the private sector in producing or providing certain goods or services.

Technology in Public Sector

Technology has become a pivotal element for today’s businesses and public sector is no exception. Technology leaders in government and public sector units are increasingly adopting niche technologies to drive innovation and transformation. From areas like budgeting and planning, infrastructure management, operations management etc. to increasing transparency and accountability, technology plays a critical role in public sector.

SAP along with its technology partners, provides a set of technologies that can help regional, state, local and national governments maintain and enhance the quality of life of their residents by leveraging digital technologies. These technologies address the following key areas:

  • Addressing talent and skill gaps
  • Enhancing citizen experience
  • Leveraging data as a strategic asset for governance
  • Enhancing operational excellence and resiliency

Additionally, all key SAP products like SAP S/4HANA cloud, SAP Concur, SAP Commerce cloud and SAP Analytics cloud, support all operations and aspects of public sector organizations. As an example, government ERP can help governments deliver more value to its citizens through seamless integration between processes and supporting public sector budgeting, grants, and fund management.

Key Considerations for SAPinsiders

In this video session, leaders from SAP partner Deloitte share a practical vision of the future of spend management in the public sector, focusing on leading technology accelerators and process blueprints.

This session discusses how the government of Canada recently initiated a multimillion-dollar, five-year project to build an electronic procurement system to simplify sourcing, contracting, accounting, and to give suppliers everywhere greater access to opportunities.

19 results

  1. Driving Procurement Transformation with Source to Pay Program

    Reading time: 7 mins

    Queensland Transport and Main Roads (TMR) faced challenges with their cumbersome procurement process involving 66 discrete steps and the manual handling of over 5.3 million documents annually. Collaborating with SAP, TMR introduced a digital Source to Pay system, streamlining the purchasing process, and accommodating Queensland SME’s, Indigenous, diverse, and large suppliers through an integrated platform.…
  2. Building and Monitoring your Workforce Planning Strategy

    Reading time: 1 mins

    Unlock the potential of your local government’s workforce planning. Learn the challenges, solutions, and steps to visualize and strategize your workforce effectively.
  3. Christchurch City Council’s Transformation Journey to Empower Citizens and Streamline Processes

    Find out how Christchurch City Council is applying digital ways of working incorporating people, process, information and technology.
  4. How Implementing a Modern Testing Practice Accelerates Public Sector Software Delivery

    Reading time: 1 mins

    Public sector CIOs are currently prioritizing digital transformation, recognizing the need to expedite new product releases to fully reap its benefits, despite testing proving to be a significant challenge. By aligning mission and services delivery goals with testing methods and quality objectives, public sector organizations can achieve substantial improvements in constituent service delivery. This guide…
  5. Empowering Managers with Self-Service Real-Time Reports – The Story of the Great and the Unexpected

    Discover how Auckland Council successfully transformed their financial reporting system, providing self-service capabilities and near real-time drill-downable reporting to around 750 users. Through this project, users went from receiving monthly flat file statements to accessing accurate and up-to-date information, resulting in significant improvements in financial reporting and budgetary control. This content is for SAPinsider Monthly…
  6. Designing Organizations Using Human Centered Design, Data and Insights

    Discover how two Government departments successfully designed their organizations by leveraging human-centered design, data analysis, and strategic insights. Learn about their journeys and the methodology they employed to create adaptive and effective structures. Jo, an experienced independent organizational consultant, will share her expertise and highlight the significance of involving people, adopting a structured yet agile…
  7. How Workforce Data is Driving Decision-Making at Northern Beaches Council

    Explore how the Northern Beaches Council leverages workforce data to drive decision-making and enhance their workforce management strategy. Learn how reliable data and analytics from SAP SuccessFactors modules empower HR Business Partners to increase their strategic impact and support managers in making informed decisions. This content is for SAPinsider Monthly Subscription, SAPinsider Annual Subscription, and…
  8. Putting the Cloud into SAP at Country Fire Authority (CFA)

    Learn from Country Fire Authority (CFA) as they share their experience in de-coupling shared SAP systems with Fire Rescue Victoria (FRV) and implementing a multi-phase approach to migrate, modernize, and upgrade their SAP systems on the cloud as part of their SAP S/4HANA strategy. This content is for SAPinsider Monthly Subscription, SAPinsider Annual Subscription, and…
  9. Case Study: Taronga Zoo – Employee Experience

    Reading time: 1 min

    Taronga Conservation Society Australia (TCSA) sought to enhance the employee user experience by developing a mobile and desktop application, Stax, to streamline staff functions and content. The app enabled easier leave requests and requisitions, improved communication, and supported TCSA’s transition to SAP S/4HANA. The outcome was increased field staff engagement, improved guest experience, and efficient…
  10. Taronga 3D – Data-Driven Decision Making to Drive Revenue and Achieve Conservation Outcomes

    Taronga had a variety of disparate systems and reporting tools, resulting in reporting inconsistencies that inhibited the organisation’s decision marking abilities at an Executive level. Reporting inaccuracies resulted in the loss of profits and constant overhead with reforecasting and budgeting. This content is for Basic Access, SAPinsider Monthly Subscription, SAPinsider Annual Subscription, and SAPinsider Premium…