Improve Your Ability to Repair ChaRM Transactions with Report CRM_SOCM_SERVICE_REPORT

Reading time: 20 mins

You can use enhanced configuration to improve your ability to repair Change Request Management (ChaRM) transactions with SAP report CRM_SOCM_SERVICE_REPORT in SAP Solution Manager 7.1. With the minor changes described in this article, you can improve the usability of this SAP standard report, which allows you to modify the sequence of status changes. Key Concept...

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