Frank is a seasoned Business and IT leader with a robust track record spanning over 25 years in senior executive roles. At the helm of Fonterra’s Software Engineering division, Frank’s expertise extends across prominent corporations, having served as General Manager of EDI and eLetter Business at Australia Post, Chapter Lead at Telstra, Project Transformation Consultant at NZ Post, and International Services Manager at Varian Australia. Renowned for his business acumen and innovation, Frank holds several process patents in personalized ticketing production and targeted marketing. His unwavering commitment to service excellence and innovation has been a hallmark of his career in IT, Health, BPO, and BPM sectors. As a graduate of the Australian Institute of Company Directors, Frank’s academic credentials include a Master’s Degree in Management, a Post Graduate Diploma in Business Management, and tertiary qualifications in Electronics and Medical Electronics.