Meet the Experts
Integration provides the connected processes and trusted data that AI agents need to act reliably and add real business value.
Governed, agent-ready APIs and cleansed master data are critical to prevent AI “hallucinations” in enterprise workflows.
Investments in AI-ready integration—like event-driven patterns and real-time data feeds—also measurably improve human productivity.
Craig Stasila explores how integration and AI are deeply intertwined, with integration ensuring AI agents and copilots can access clean, harmonized, and context-rich business data in real time. He explains that connected business processes across finance, manufacturing, sales, and customer support are essential to grounding AI in the current state of the business rather than stale training data. The discussion covers SAP’s focus on business data and Business Data Cloud, positioning large data models and integrated processes as key differentiators versus generic large language models. Craig details the role of governed APIs, master data synchronization, and real-time transactional updates in enabling AI agents to act safely within explainable, auditable business frameworks. He concludes with concrete steps organizations can take—like event-driven patterns, agent-ready APIs, and vector databases fed by integration flows—to become AI-ready while also improving day-to-day operations for human users.