
Payment operations have quietly become one of the most strategic levers a finance organization can pull, yet for many SAP customers the mechanics of accepting, securing, and reconciling payments remain a source of friction, cost, and risk. In this three-part Expert Exchange series, SAPinsider’s Robert Holland sits down with payment leaders from Worldpay to unpack how modern payment technologies integrate directly into the SAP digital core—reducing day sales outstanding, accelerating liquidity, and freeing finance teams from manual, repetitive work. The throughline is clear: there is no one-size-fits-all answer, and the right approach starts with understanding how each business operates and how its customers want to pay.
Together, the episodes give SAP finance, treasury, and operations leaders a practical roadmap for turning payments from an operational burden into a driver of speed, accuracy, and financial insight.
Episode 1 – The Impact of Strategic Receivables Leadership on Liquidity
In this episode, SAPinsider’s Robert Holland speaks with Jonathan Hymore, Vice President of B2B Sales at Worldpay, about the impact of strategic receivables leadership on liquidity. They discuss how credit card surcharging, tokenization, and PCI compliance offloading integrate seamlessly into SAP billing and invoicing workflows—reducing day sales outstanding, unlocking trapped capital, and delivering the real-time reporting CFOs need for smarter working capital decisions.
Episode 2 – Leveraging Advanced Payment Frameworks to Efficiently Mitigate Fraud
SAPinsider’s Robert Holland is joined by Sunny Thakkar, Head of Optimization for Product at Worldpay, to explore how advanced payment frameworks efficiently mitigate fraud and manage chargebacks. The conversation covers navigating 3D Secure and PSD2 compliance, Worldpay’s patent-pending Authentication Optimization Service, the Ravelin fraud-prevention acquisition, and an AI-based Disputes Defender that lifts win rates—all without heavy SAP customization.
In this episode, SAPinsider’s Robert Holland talks with Jennifer Rossi, Senior Sales Executive at Worldpay, about how payment technologies optimize receivables management, daily operations, and reconciliation. They dig into automated clearing and matching that turns hours of manual work into a 15-minute morning check, solving complex multi-capture and multi-shipment scenarios, and ensuring data accuracy and full traceability across SAP S/4HANA and ECC environments.
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