How Spectrum Reach Created a Seamless Customer Experience by Redesigning Its Accounts Receivable and Data Processing Workflows
Key Takeaways
⇨ Streamlined Processes for Efficiency: The automation of the invoice delivery process and the development of a single AR platform have significantly reduced payment application time and improved overall efficiency.
⇨ Enhanced Customer Experience: By implementing a unified invoicing process and consolidating AR processes, Spectrum Reach has improved customer experiences.
⇨ Value Generation and Revenue Growth: Becoming a Certified Digital Vendor and gaining the ability to efficiently process high volumes of media data indicate that Spectrum Reach has transformed into a valuable partner for agencies.
This M&S consulting presentation from SAPinsider Vegas 2024.
In This Session
● Learn about the challenges Spectrum Reach faced with this implementation
Explore related questions
● Hear about the approach to ensure successful delivery of the project
● See how the team is prioritizing the next waves of innovation
● Discuss lessons learned that can apply to businesses outside of the Media industry
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