Drinking Water Company Vitens Connects HR and GRC Business Roles to Achieve an 80% Automated Provisioning Rate

For global organizations that serve millions of customers who depend on on-time delivery of products and services, having efficient processes to onboard new employees is critical. One such SAP customer is Vitens — a drinking water company with 1,400 internal employees that serves 5.6 million customers across five provinces in The Netherlands and maintains 49,000 kilometers of water mains (over 30,000 miles) from a centrally controlled water distribution system. Read this case study to learn how Vitens:
- Underwent a successful SAP project that connected its human resources (HR) and governance, risk, and compliance (GRC) landscapes
- Automated 80% of its provisioning requests in both SAP and non-SAP systems
- Streamlined its onboarding and provisioning process in a move to SAP GRC solutions, SAP S/4HANA, and SAP SuccessFactors solutions, among others