Honda Motor Europe selected automation software from Basis Technologies to provide greater visibility, control and efficiency within an outsourced SAP development process, where change is delivered on an extremely frequent basis.
Honda Motor Europe’s SAP systems are critical to the company’s business, supporting over one thousand internal users and two-and-a-half thousand dealerships, but Honda found that their SAP change management process was too labor-intensive and did not provide the necessary transparency or control. Auditing was difficult, production issues were frequent, and the internal BAU support team was overloaded. Outsourcing of IT support to an external service provider amplified these challenges.
Read this case study to learn how Honda Europe achieved a more efficient, transparent, and automated change management process that provides the required levels of flexibility and control.