Customer Success Story: ECC to S/4HANA
Key Takeaways
⇨ S/4HANA 2020 transformed a HVAC company's operations with enhanced efficiency and real-time analytics integration.
⇨ The switch to S/4HANA streamlined processes, reducing errors and costs while boosting productivity across finance, procurement, and logistics.
⇨ This deployment positioned the company for scalable growth and competitive edge in the HVAC industry, overcoming previous operational hurdles.
This case study examines the transformation of a manufacturing and distribution company specializing in commercial and residential HVAC products and services from ECC to S/4HANA. The company, with over $1 billion in revenue and 500 employees, faced significant operational challenges due to obsolete ECC processes that were not scalable for future growth, lacked real-time data, and had disintegrated and manual processes in quality and warehouse transportation management. These issues led to error-prone exception handling and an absence of a single source of truth.
To address these problems, the company implemented a Greenfield deployment of S/4HANA 2020. This strategic initiative aimed to achieve operational efficiency and scalability through real-time operational and management reporting, and to create a single source of truth by integrating business processes across various functions. The modules covered in this implementation included Finance, Sourcing and Procurement, Sales and Distribution, Extended Warehouse Management (EWM), Quality Management, and Transportation Management.
The results of the S/4HANA implementation were significant. The company experienced enhanced productivity and better business insights, standardized and integrated business processes across supply chain logistics and finance, and increased overall operational efficiencies. Additionally, the capability for future organizational growth was bolstered. Real-time, streamlined analytics for operational management reporting were established, and the company saw a reduction in inventory and freight costs due to warehouse consolidation.
Overall, this case study highlights how the adoption of S/4HANA transformed the company’s operations, enabling it to overcome previous inefficiencies and position itself for future growth and success in a competitive industry.
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