Overview
Claremont Graduate University (CGU), like many other academic institutions worldwide, depends on PeopleSoft for its reliable features and popularity among their staff. However, the lack of built-in Single Sign-On (SSO) support in PeopleSoft resulted in users needing separate passwords for their Microsoft Entra ID accounts (Microsoft 365 accounts), leading to an increased number of help-desk tickets and a suboptimal user experience. Additionally, the institution aimed to improve their system’s security by means of Multi-Factor Authentication (MFA) implementation.
Enter Datawiza, the pioneering company providing a no-code platform for implementing authentication and authorization for applications and APIs. They introduced an affordable and efficient solution that integrated Oracle PeopleSoft with Microsoft 365/Microsoft Entra ID, transforming CGU’s access and security environment.
Challenge
CGU sought enhancements in user experience by negating the need for separate passwords for PeopleSoft and Microsoft 365, thereby curbing frustration and helpdesk tickets. Besides, the desire to bolster their security protocols through MFA implementation added to the challenge.
Furthermore, integrating PeopleSoft with Microsoft Entra ID, while an attractive option, was indeed a time-consuming and costly affair requiring extensive security expertise and SDK programming experience.
Solution
Datawiza offered a convenient and efficient solution. Utilizing its no-code/low-code platform, Datawiza smoothly integrated PeopleSoft with CGU’s Microsoft 365/Microsoft Entra ID environment, without causing any disruption. The integration was accomplished in mere weeks with MFA and SSO finally at the disposal of the users. “ With Datawiza, we were able to rapidly enhance security and improve user experience through MFA and SSO for PeopleSoft, without having to invest time and resources in coding our own connector,” Manoj Chitre, Associate Vice President/CIO, Technology Services and Information Systems at CGU
Impact
The impact of this integration was immediate and significant. No longer shackled with remembering separate PeopleSoft passwords, users could utilise the same Microsoft MFA that they already used for Microsoft 365, thus enhancing security. Subsequently, the helpdesk reported a substantial decline in trouble tickets associated with PeopleSoft login issues post-integration.
Client Testimonial & Recognition from Microsoft
The integration was greatly appreciated by students and staff, resulting in overwhelmingly positive responses. Manoj Chitre applauded the ease and speed of the implementation carried out by Datawiza.
Additionally, Datawiza’s achievements received appreciation from Microsoft.
Quick Deployment & Successful Collaboration
Working with Datawiza was a seamless experience for CGU. Following an initial one-hour work session, Datawiza created a Proof of Concept (POC) within minutes. This solution underwent rigorous testing by CGU for a few weeks. Finally, a mere two-hour work session was all it took for Datawiza to tailor the solution to CGU’s exact requirements and transition it into production.
In conclusion, the collaboration with CGU not only showcases Datawiza’s capability to deliver quick, efficient, user-friendly, and secure solutions, but also reaffirms its commitment to enhancing digital ecosystems for its clients.
