Caterpillar Replaces Previous Voice Solution and Achieves 32% Increase in Productivity

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Key Takeaways

⇨ 32% increase in picking productivity and throughput

⇨ Multi-lingual workforce able to work in their native tongue

⇨ 15% improvement in quality and accuracy

When Caterpillar’s operations team explored their options for a technology refresh, they were looking for the perfect solution to meet all their needs. As a device-independent voice solution, Lydia Voice allowed Caterpillar to choose from various Android devices for their 5 distribution centers. In addition, Lydia Voice is SAP certified and provides a native interface with SAP. Caterpillar was able to save considerable time and expense as no middleware was required.

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