Capgemini’s Key to Managing Its External Workforce

⇨ As a global company, Capgemini needed a better to way to manage its external workforce in multiple countries.

⇨ It turned to SAP Fieldglass Contingent Workforce Management to gain end-to-end functionality.

⇨ This solution also allowed Capgemini to mitigate risk, meet future needs, optimize spend, and improve business controls.

SAP Client: Capgemini

Challenge

As one of the world’s top technology and consulting organizations, Capgemini needs a consistent and efficient way to source skilled technology professionals, like software developers, engineers, and others. This can be a monumental task when your business spans the globe.

Initiative

Capgemini wanted to ensure it had end-to-end control and visibility into its global external workforce. It needed a way to recruit, manage, and compensate workers around the world. This process had to be streamlined while spanning several legal entities and jurisdictions.

Solution

SAP helped Capgemini implement its SAP Fieldglass Contingent Workforce Management application, providing the organization with end-to-end functionality. This allows Capgemini to recruit and manage top-tier talent in multiple countries.

Benefits

By standardizing the process, Capgemini has improved its business controls. This allows the organization to keep costs down. They are also better able to manage risk, while anticipating coming changes to the business and planning to meet upcoming challenges.

A Closer Look

After installing SAP Fieldglass Contingent Workforce Management, Capgemini now manages 85% of its contingent global workforce with one application. It is also able to fulfill 80% of its contingent labor requirements, while also reducing its time-to-fill rate for open positions by and estimated 60%.

Client Remarks

“In our fast-moving industry, tapping into the right capabilities at the right time is critical to delivering the high-quality service our clients expect. The SAP Fieldglass applications deliver the right mix of comprehensive capabilities and a modern user experience that enables us to access our top contingent workforce across the globe, giving us a competitive advantage that drives our business forward and helps us deliver more value to our customers.” – Andreas Hettwer, Group Procurement Category Director, Capgemini.