Merz Aesthetics innovates contracts with ICI to streamline processes

⇨ Having experienced rapid growth in its contract lifecycle management Merz's system was struggling to keep up.

⇨ Merz turned to Icertis' ICI platform for an intuitive guided workflows for the entire contract lifecycle, from initiation to post-signature management.

⇨ "With Icertis integrated with SAP Ariba, we can manage our entire procurement process in a single environment – there’s no need to sign into different systems."

Global medical aesthetics provider, Merz Aesthetics offers innovative treatment solutions to healthcare professionals and their patients.

Having experienced rapid growth in its contract lifecycle management (CLM) the company’s system was struggling to keep up. With contract’s being integral to Merz’s business model, supporting enterprise processes ranging from direct and indirect sourcing, engaging outside experts and executing sales agreements.

After evaluating its options, Merz Aesthetics turned to Icertis and PwC. The Icertis Contract Intelligence (ICI) platform is built to handle any contract and contract process in an enterprise, allowing it to serve as a single, enterprise-wide solution for all of Merz’s contracting needs. Its CLM capabilities provide intuitive guided workflows for the entire contract lifecycle, from initiation to post-signature management.

Icertis also offered Merz the ability to connect contract data across systems. ICI is the only CLM designated as an Endorsed App for SAP Ariba, offering extensive system integrations that creates seamless sourcing workflows. Implemented by PwC, the Icertis system can ingest master supplier data from SAP at contract initiation, then send detailed contract information back to Ariba upon contract execution.

ICI’s integration with Ariba brings all supplier data into a single location, with commercial contracts in Icertis automatically populating purchase requisitions in Ariba, streamlining the purchase-to-pay process. Using defined contract templates, Merz sales representatives are able to generate individual agreements in the field, enabling them to work faster and more efficiently. Thanks to Icertis’ support for 30+ languages, Merz is now considering a global expansion of the platform.

Les McSpadden, senior director, global indirect sourcing, Merz, said: “With Icertis integrated with SAP Ariba, we can manage our entire procurement process in a single environment – there’s no need to sign into different systems. This has accelerated our workflow and driven adoption of the system, which is good for compliance.”