Knoa Software Extends Its SAP Partnership with SAP Selling Knoa’s SAP Solution Extension

⇨ SAP® User Experience Management by Knoa enhances user acceptance and boosts workforce productivity by analyzing employee interactions with SAP applications, leading to greater adoption and cost savings.

⇨ The visibility provided by Knoa into how process tasks are executed within SAP solutions, coupled with its smooth integration with SAP Signavio's process mining capability, enables customers to identify actionable opportunities for process improvements and implementing automation.

⇨ Knoa Task Mining for SAP Signavio, (sold by SAP as SAP® User Experience Management (UEM) by Knoa), when integrated with SAP Signavio, delivers comprehensive visibility across the entire process execution journey.

Knoa® Software, a user and task analytics provider, has announced that it is extending its SAP partnership with SAP selling Knoa’s SAP Solution Extension (SAP User Experience Management by Knoa), through the SAP Store to complement the SAP Signavio portfolio. The Knoa integration with SAP Signavio solutions has been developed in close collaboration with SAP Signavio and EDISON, a leader in Business Process Management, and a premier Knoa and SAP partner.

SAP® User Experience Management by Knoa offers insight to enhance user acceptance and streamline workforce productivity by identifying employee interactions with SAP applications, enabling measurement of their effect on daily activities, fostering greater adoption, and achieving cost savings. The solution allows organizations to uncover complexities within critical business operations and devise strategies to empower users for improved productivity, responsiveness, and engagement. SAP UEM by Knoa is compatible with S/4HANA applications (using the latest user interface technology such as SAPUI5, Fiori, or Screen Personas), legacy SAP applications (using SAP GUI for Windows, SAP Netweaver Portal, or Netweaver Business Client), SAP solutions deployed on-premise or in the cloud, and the spectrum of end points, including desktops, laptops, mobile devices, or virtualized environments.

The visibility provided by Knoa into how process tasks are executed within SAP solutions, coupled with its smooth integration with SAP Signavio’s process mining capability, enables customers to identify actionable opportunities for process improvements and implementing automation. Knoa’s SAP Solution Extension aids customers in analyzing their business processes at a deeper level by enriching process data with detailed event logs collected at a single-task level. By correlating this data with process-centric information from SAP Signavio solutions, enterprises can identify ways in which their end-to-end business processes can be optimized effectively.

Additionally, Knoa Task Mining for SAP Signavio, (sold by SAP as SAP® User Experience Management (UEM) by Knoa), when integrated with SAP Signavio, delivers comprehensive visibility across the entire process execution journey. Knoa’s task mining solution empowers enterprises to gain micro-level visibility into current processes, monitor performance, pinpoint bottlenecks, and enhance overall process efficiency. Task mining complements standard process mining technology by capturing how processes are executed via a detailed log of user interactions with the application interface.