DGTL Ventures Expands WalkMe-Powered SAP Adoption Practice

DGTL Ventures, a WalkMe professional services partner founded in 2019, has grown its workforce now distributed across nine countries. The company, headquartered in Basel, Switzerland, describes itself as a premier WalkMe partner supporting clients through every stage of digital adoption, from initial exploration to scaling a digital adoption program.

Driving SAP Success with WalkMe-Powered Digital Adoption

DGTL Ventures has delivered WalkMe services for SAP customers since 2016, three years before the company’s founding in 2019. Within the SAP PartnerEdge Cloud Choice program, the company holds Consult and Implement partner status and Sell partner status.

The company’s offering centers on in-app guidance and automation built for SAP S/4HANA, SuccessFactors, and Ariba, among other SAP solutions, with content adapted to a user’s role, process, and language. Service work spans the full lifecycle, from strategy and design through implementation, training, and continuous optimization. Digital adoption platforms such as WalkMe are commonly deployed alongside SAP rollouts to shorten training time and reduce support desk load during transitions such as S/4HANA migrations.

DGTL Ventures works directly with SAP account teams and customer stakeholders to align user enablement with broader transformation goals. Multi-language capabilities and a global delivery model let the firm support organizations across industries and regions from a single practice. SAP’s PartnerEdge program separates categories such as Sell and Consult and Implement to define what a partner is authorized to deliver or resell, the structure DGTL Ventures currently operates within while its competency status is finalized.

DGTL Ventures’ Services

Digital adoption engagements typically continue well past a system’s go-live date. Change management and structured user enablement are widely cited as critical factors in the success of large ERP transformations, independent of any single vendor’s approach. That broader pattern suggests SAP customers working with DGTL Ventures on WalkMe deployments should expect service needs to extend past initial rollout into ongoing training and optimization work as usage evolves.

What This Means for SAPinsiders

• Plan digital adoption beyond go-live. SAP teams using WalkMe alongside S/4HANA, SuccessFactors, or Ariba should treat user enablement as an ongoing workstream rather than a launch-phase task. Continued optimization, training, and in-app guidance can help organizations adapt as processes, roles, and system functionality change.
• A global delivery model suits multinational deployments. Organizations rolling out SAP solutions across multiple regions and languages may find DGTL Ventures’ distributed, nine-country workforce relevant to localization needs. SAP program leads should assess whether that footprint matches the specific languages and regions their rollout requires.
• Headcount growth may signal added delivery capacity. A increase in staff suggests DGTL Ventures is expanding capacity to support concurrent engagements. SAP customers planning near-term digital adoption initiatives may want to confirm current bandwidth and lead times before scheduling implementation work.