Chachapoya Consulting Builds SAP SuccessFactors Practice Around Repeatable M&A Onboarding

Chachapoya Consulting, an SAP Silver Partner and Boomi Certified Partner named 2020 Consulting Organization of the Year by HR Tech Outlook, has built its SAP SuccessFactors practice around a delivery model it calls Adopt, Augment, Accelerate, and applied that model to help Insight Corporation, a U.S.-based Fortune 500 IT provider with more than 20,000 employees across 21 countries, standardize HR operations through a period of continuous mergers and acquisitions.

Inside Chachapoya’s Adopt, Augment, Accelerate Model

Chachapoya Consulting takes its name and identity from the historical Chachapoya people, known as the “Warriors of the Clouds” for their fortitude in the Andes. The firm applies that framing to its own SAP SuccessFactors work, positioning itself as a modern “Warriors of the Cloud” navigating HR transformation for enterprise clients. The branding sits atop a stated delivery approach, Adopt, Augment, Accelerate, built around using SAP’s own technology suite to deliver HR solutions without dependency on third-party tools.

That approach does not stop at go-live. Chachapoya describes a second-phase methodology, ACE (Adopt, Consume, Expand), paired with 24/7 support services intended to drive continued innovation and functionality enhancement after initial deployment. The firm also specializes in custom integrations, SAP BTP optimization, and migrations from Boomi to SAP Cloud Platform Integration, now part of SAP Integration Suite. Enterprises consolidating middleware strategy during cloud modernization commonly evaluate integration platforms like SAP Integration Suite alongside iPaaS tools such as Boomi.

Chachapoya reached its current form through a merger with EA Labs, which the company credits with building its SAP SuccessFactors solutions capability. Its SAP Silver Partner status reflects a defined tier within SAP’s PartnerEdge program, tied to certification and training investment within SAP’s partner network.

Scaling HR Through Constant Acquisition

Insight Corporation entered its engagement with Chachapoya while rapidly expanding through mergers and acquisitions, creating an urgent need for a scalable HR system across a workforce spread across 21 countries. Chachapoya implemented a full suite of SAP SuccessFactors modules, anchored by Employee Central, Recruiting, and Onboarding. The rollout also covered compensation, performance management, and learning, plus FieldGlass for managing contingent labor. The project began with a comprehensive needs assessment focused on scalability, adaptability, and regional compliance before any configuration work started.

Chachapoya used a template-driven configuration model to handle Insight’s acquisition pace. The firm developed a standardized template that let it onboarded new acquisitions quickly and align them with Insight’s existing corporate standards, avoiding custom configuration work for each new entity. Standardized configuration templates are a recognized industry approach for accelerating multi-entity SaaS rollouts, since they reduce the need for bespoke setup work each time a new business unit joins the environment.

The rollout extended across regions including Southeast Asia and Europe, and Chachapoya trained regional administrators to manage the system directly after go-live. The relationship did not end at deployment. Chachapoya has provided Insight with ongoing managed services since 2019, including regular system health checks and updates intended to keep the SAP SuccessFactors environment performing as the company continues to grow through acquisition. M&A-driven consolidation of HR systems is a widely cited driver of cloud HCM adoption across enterprises, and Insight’s multi-year support arrangement shows how a partner can stay engaged with a client’s system well past initial go-live.

What This Means for SAPinsiders

Templates cut onboarding time per acquisition. SAP teams absorbing frequent acquisitions benefit from a repeatable configuration model they can reuse for each new entity. That structure keeps HR systems from becoming a bottleneck during periods of rapid corporate growth.

Multi-year support signals post-go-live accountability. A managed services relationship running since 2019 gives buyers a concrete data point when evaluating whether a partner stays engaged after deployment. Teams evaluating partners should ask what ongoing support commitments look like in practice.

Administrator training shifts support load internally. Training regional administrators for self-management changes staffing needs and governance responsibility for day-to-day SuccessFactors configuration. SAP teams should plan for who owns system changes once a rollout moves from project mode to steady state.