The impact of bringing together best-in-class solutions cannot be understated. At OpenText, we’ve been aligned with SAP business solutions for three decades, and it’s a partnership that just makes sense.
SAP, the ERP global behemoth, powers core processes needed to run a business: supply chain, finance, sales, manufacturing, and more. And OpenText, the leader in information management, helps companies manage and connect data across the enterprise.
When you combine the two, SAP solutions reach new levels of productivity, allowing clients to boost ERP performance, drive cloud success, and extend AI-enabled innovation.
Wondering how your organization’s SAP ERP solutions can benefit from OpenText intelligent content management? Let’s explore four ways to drive even more value from your investment.
The OpenText and SAP partnership was formed on the idea that when structured data and unstructured content come together, businesses perform better. Because here’s the reality: every process within the SAP ERP relies on information. Sometimes, content starts the process, like an incoming invoice triggering a payment workflow. Other times, it supports the process, like a technician referencing a maintenance manual during an inspection. And often, it completes the process, creating a record that needs to be stored, tracked, and governed.
Yet, up to 80% of the information driving those processes, such as contracts, engineering specs, HR files, and other documents, lives outside of the ERP. And when content is fragmented or processes lack content and context, workflows slow and productivity takes a hit.
Combining information management with SAP business solutions eliminates those barriers, creating a single source of truth where processes and data work as one. OpenText makes this possible by embedding content directly into SAP, with relevant information linked to specific customers, suppliers, assets, or transactions. As a result, organizations enable immediate contextual visibility across SAP ERP solutions, with processes becoming records in their own right and intelligence flowing seamlessly across business processes.
2. Keep SAP ERP systems lean and efficient
The move to SAP S/4HANA Cloud, supported by RISE with SAP, gives businesses greater operating flexibility, agility, and scalability. But not all organizations have made the migration to S/4HANA yet, with future migrations planned for this year and next.
If your organization is getting prepped for a shift to the cloud, you want to do what you can now to ease the cost and complexity of ERP modernization. This means becoming more intentional about how you manage information.
A move to the cloud changes IT economics, with new costs tied to storage and consumption. Rather than storing all information in SAP, forward-thinking teams are taking a more balanced approach—keeping what’s critical to ERP processes and managing the rest in a cost-effective manner, while keeping it accessible.
By moving less frequently used documents and data (both SAP and non-SAP data) into secure, long-term storage, organizations maintain access to important information, but without carrying unnecessary weight inside SAP business systems—a shift that has a meaningful impact on performance and provides predictable operating costs moving forward.
With cloud-native intelligent archiving for SAP solutions, organizations can cut the clutter, reducing storage and infrastructure expenses, easing migrations and upgrades, and benefiting from long-term cost control.
3. Support AI-enabled innovation
Trusted AI depends on trusted information. AI tools leveraging structured data within SAP solutions can generate terrific insights—identifying trends, surfacing anomalies, and generating forecasts. But the “why” behind this intelligence often lives in the content itself, residing in contracts, customer communications, service records, and other operational documents. Without a connected information foundation, the value of AI may be capped, struggling to scale AI-driven outcomes.
For AI to be effective, enterprise knowledge that sits behind the firewall, in varying locations and stages of quality and accuracy, needs to be properly managed and accessible. But good information alone is not enough. As SAP made clear at Sapphire, generic AI models can read your data, but they don’t understand how your business actually runs. They see tables. They don’t see operations. That’s why bringing structured and unstructured data together within the context of your business processes is a must for broader AI deployment. Organizations that proactively cleanse, organize, manage, and connect content—with strong content management at the core—will see real value from AI. And as a result, SAP AI tools will have access to meaningful, complete, and relevant enterprise information, delivering AI in context and trusted results.
4. Build compliance into business processes
As you look to maximize the performance of your SAP enterprise solutions, compliance must keep pace. Information management plays a critical role during ERP modernization initiatives by ensuring business content is accurate, accessible, and governed throughout its lifecycle.
By embedding governance directly into SAP-driven processes, OpenText helps create a trusted and compliant information foundation to improve audit readiness, support retention policies, centralize archiving, and ease records management. The result: maintain continuous compliance across SAP solutions without adding complexity.
Discover how OpenText and SAP solutions help regulated companies, such as Air France-KLM, create trusted, audit-ready content repositories to comply with confidence.
Lean on the best of the best
Our long-standing partnership with SAP continues to be at the center of AI-driven cloud transformation within some of the world’s biggest businesses, solidifying our role as a top-performing SAP partner (and recently bringing home two honors from the 2026 Global SAP Partner Awards). Together with SAP, we continue to innovate, looking beyond our individual systems and solutions to create better ways for enterprises to work.
Ready to unlock innovations and insights across your enterprise information? Explore how to unify SAP solutions and OpenText content management—driving your business forward with more control, confidence, and clarity.
