KPMG in Spain began the implementation project by defining key objectives to address the challenges identified in the ERP selection phase.
- Implementing a Greenfield model with a clear definition of processes and roles based on SAP practices pre-configured in SAP Cloud ERP Public.
- Adopting a standardized approach to processes and workflows, leveraging the existing capabilities within the ERP software while avoiding customizations.
- Actively involving Enagás Renovable’s BPO team from the outset to ensure their participation in every project phase.
- Facilitating change through a robust change management strategy.
- Optimizing the engagement of Enagás Renovable’s key personnel, enabling them to focus on critical and valuable tasks.
KPMG professionals leveraged SAP Activate, a framework specifically designed to accelerate SAP deployments with reduced risk, increased flexibility, and greater collaboration. To complement this approach, the KPMG Powered Enterprise methodology helped to address key process steps both within and outside the ERP system to help ensure a smooth business transformation.
SAP Activate and KPMG Powered Enterprise worked together to help deliver a structured implementation of SAP Cloud ERP, driving scalability while ensuring operational continuity.
As with most digital transformations, change management emerged as a critical determinant of project success. The KPMG team developed and applied a change management plan to support Enagás Renovable in the following ways:
- Collaborating with the BPO team to adopt, learn, and operate within the new system, ensuring sophisticated and uninterrupted customer service delivery.
- Embracing standard SAP processes while avoiding customizations, allowing EGR to focus on strategic objectives.
- Familiarizing the EGR team with SAP Cloud ERP platform roles and personas, which accelerated the implementation timeline.
- Adjusting to and managing new administrative rights in the public cloud, where access levels would vary among users.
Additional SAP products implemented included Contract Lifecycle Management (CLM) and Business Technology Platform (BTP). BTP can provide organizations with tools for integration, data management, analytics, application development, and security, aiding in operational enhancement and growth.