Case Study: Integrated SAP CX Solutions Addresses Complex Marketing Challenges
Key Takeaways
⇨ One of Europe’s most innovative and fast-growing cloud-based invoicing programs for SMBs partnered with us for the project.
⇨ Complex subscription services, manual reliance on campaigns, lack of single customer view, were some of the challenges that plagued their growth.
⇨ We built targeted customer journeys, implemented SAP Service Cloud (with custom CTI integration), and more to help their business to transform.
A Europe’s cloud-based invoicing company had a complex service portfolio which limited their marketing potential. Check how we solved their challenge leveraging SAP Sales Cloud, SAP Service Cloud, and SAP Emarsys Customer.
